Service Advisor

Sandal Motor Group; Huddersfield; On-site; GBP 30,000 - 42,000; Full time

Job summary

Sandal Motor Group, un acteur majeur de la vente de véhicules BMW/MINI, recherche un Service Advisor passionné et motivé. Ce poste clé implique la gestion des demandes clients, la collaboration avec l'équipe Aftersales, et l'engagement à offrir un service hors pair. Profitez d'une formation de haut niveau, d'un salaire attractif et de divers avantages, tout en contribuant à l'objectif d'excellence de l'entreprise.

Benefits

24 jours de congés annuels (plus jours fériés)

Jour supplémentaire payé pour votre anniversaire

Qualifications

• Expérience précédente en tant que Service Advisor dans le secteur automobile.
• Capacité à maintenir une bonne communication avec l'équipe et les clients.
• Permis de conduire valide requis.

Responsibilities

• Gérer un large éventail de demandes des clients.
• Progresser le travail dans le département Aftersales.
• Facturer une fois le service complété.

Skills

Customer Service

Communication

Planning

Job description

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Are you a friendly, energetic, and resourceful person? Do you thrive in a challenging environment and enjoy delivering exceptional customer service while achieving your goals?

The importance of this key role is paramount to Sandal; being one of the largest privately owned BMW/MINI Retailers in the area, our aim is to deliver a premium service. Reporting directly to the Service Controller, you will be responsible for dealing with a wide range of customer enquiries, progressing work through our Aftersales department, and invoicing once completed.

You will be a bright professional, with previous retail motor industry experience as a Service Advisor, who has the ability to plan ahead and maintain good levels of communication with other team members and customers alike. You will also ensure our business potential is maximised and we exceed the expectations of our customers. A full driving licence is essential.

As you would expect with a position of this importance, the training will surpass that of other manufacturers and includes ongoing new model technology and customer service courses at the BMW Group Training Academy.

Still not sure? How about:

• An attractive salary with bonuses with an OTE £36,000
• Receiving 24 days annual leave (plus bank holidays), which increases with your length of service, up to 26 days
• Having an extra paid day off for your birthday