Service Advisor

ASI Recruitment; Hedge End; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading automotive recruitment agency is seeking an experienced Service Advisor for a main dealer in Southampton. The role offers competitive pay of up to £30,000, with OTE around £45,000. Candidates should have a strong customer focus and the ability to work in a fast-paced environment. This full-time position provides a healthy work-life balance with Monday to Friday hours and only one Saturday morning needed every three weeks.

Benefits

22 days annual leave + bank holidays

Free on-site parking

Long service leave

Qualifications

• Previous experience as a Service Advisor is preferred.
• Ability to deliver excellent customer service.
• Fast-paced dealership experience is beneficial.

Responsibilities

• Act as the first contact for service customers.
• Schedule service appointments effectively.
• Provide clear updates on work progress to customers.
• Coordinate with technicians for job flow.
• Upsell services and products as appropriate.
• Ensure high customer satisfaction levels.

Skills

Customer service

Communication skills

Multitasking

Proactive approach

Interest in automotive industry

Tools

Kerridge/CDK

Job description

"Driven by passion. Powered by people."

Automotive Service Advisor Main Dealer Opportunity
Southampton Mon Fri with 1 in 3 Saturday Mornings
Basic up to GBP30,000 OTE GBP45,000
Full-Time Permanent

Are you an experienced Service Advisor looking to join a reputable main dealer with strong earning potential and a healthy work-life balance?

We re recruiting on behalf of a leading main dealer in the Southampton area for a professional and customer-focused Service Advisor to join their busy and supportive team.

Key Duties:

• Act as the first point of contact for service customers, both in person and over the phone

• Schedule service and repair appointments efficiently

• Provide clear and accurate updates to customers regarding work progress, timescales, and costs

• Coordinate with workshop technicians to ensure smooth job flow

• Upsell service plans, accessories, and additional products where appropriate

• Ensure high levels of customer satisfaction and professionalism throughout

Candidate Requirements:

• Previous experience as a Service Advisor (main dealer background preferred)

• Excellent customer service and communication skills

• Ability to multitask in a fast-paced dealership environment

• A proactive and professional approach

• Experience with Kerridge/CDK is desirable but not essential

• A genuine interest in the automotive industry

Package & Benefits:

• Competitive basic salary up to GBP30,000

• On-target earnings up to GBP45,000

• Monday to Friday hours no weekend rota (only 1 in 3 Saturdays, 8am 12pm)

• 22 days annual leave + bank holidays + long service leave

• Free on-site parking

• Opportunity to join a reputable main dealer known for its staff development and excellent working culture

If you re a motivated Service Advisor looking for a new challenge within a well-established main dealer, apply today and take the next step in your career.

Other Opportunities

If you are looking for something else in the Automotive sector, please get in touch, as at ASI Automotive Recruitment, we make it our mission to find the right job for YOU

Referral Scheme

If you re not a Service Advisor, but you know of someone who is and maybe interested we will pay GBP75 in vouchers of your choice for a successful recommendation. If you re interested or know of someone that might be please get in touch.

Important

ASI Recruitment will not forward your CV to any job without speaking to you first, can you please make sure your contact details are on your CV, Mobile, Email and Landline if you have one

The job is based in Southampton and our client would like you to have a commute you can carry out in the long term.

If you would like to know more about this exciting opportunity, please get in touch with your current and accurate CV.

Our standard procedure is to speak to you before we send your CV to any of our clients so, please make sure your contact details are on your CV.