Service Advisor

Jago Consultants; Hassocks; On-site; GBP 22,000 - 26,000; Full time

Job summary

A local motor dealership near Brighton is looking for an experienced Service Advisor to join their friendly team. The ideal candidate will have previous experience in a motor garage and strong customer service skills. Responsibilities include advising customers about vehicle repairs, handling invoices, and maintaining customer records. This role offers a salary of approximately £26k plus bonuses, with working hours from Monday to Friday and alternate Saturdays.

Qualifications

• Previous experience working as a Service Advisor within a motor garage.
• Full driving licence.

Responsibilities

• Ensure customers are aware of service and repair work.
• Advise on estimated costs and timescales.
• Produce job cards on in-house computer system.

Skills

Customer service skills

Professionalism

Ability to upsell

Job description

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Experienced Service Advisor needed for lovely car dealership near Brighton!

We are working with a Car Main Dealership who are actively looking for a Service Advisor to join there friendly team.

Job Role – Motor Vehicle Service Advisor

Salary – circa 26k plus bonus

Hours 8.00 to 18.00 Monday to Friday

Alternate Saturdays 8.0 to 12.00

Location – Hassocks / Burgess Hill / Brighton

Service Advisor Duties include:

• Ensuring customers are aware of service and repair work required to their vehicles in a professional manner
• Advise on estimated costs of repairs and work to be undertaken
• Sell additional products as appropriate to customers’ needs
• Advise on timescales and collection arrangements
• Produce job cards on in-house computer system
• Update customer and vehicle records
• Document all warranty work in accordance with manufacturer policy
• Preparation and completion of invoices

For this Service Advisor position you will have:

• Previous experience working as a Service Advisor within a motor garage
• Full driving licence

As a Service Advisor you will ensure the highest standard of courtesy and professionalism when interacting with customers and members of the public.

In particular my client is looking for some one with strong customer service skills who has excellent customer rapport and can deliver great CSI results, along with being confident with up-sell opportunities.