Service Advisor

Perfect Placement UK Ltd; Guildford; On-site; GBP 25,000 - 30,000; Full time

Job summary

An Automotive family-run dealership in Guildford is seeking a Service Advisor to assist in their busy Service Department. The ideal candidate will be customer-focused with experience in upselling service work. Benefits include a salary of up to £30,000 with OTE circa £35,000, generous pension contributions, and access to ongoing training and development. To apply, please forward your CV to our contact or call for a chat about this position.

Benefits

Car Benefit Scheme

Generous Pension Scheme

Ongoing Training and Development

Family-Run Environment

20 Days Holiday + Bank Holidays

Qualifications

• Proven experience in a Service Advisor role.
• Ability to upsell on service work and service plans.
• Excellent communication skills.

Responsibilities

• Communicate professionally with customers about vehicle service.
• Produce Job Cards on in-house systems.
• Update customer and vehicle records.
• Prepare and complete invoices.
• Advise customers on estimated costs and timescales.

Skills

Customer Focused

Excellent communicator

Experience in Service Advisor role

Familiarity with Motor Dealership Database Software

Job description

We are currently advertising on behalf of an Automotive family-run Motor Trade Dealership who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Worplesdon area.

Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.

Benefits:

- Car Benefit Scheme: Available for employees after successful completion of probation.
- Pension Scheme: Generous employer contributions offered.
- Ongoing Training and Development: Access to state-of-the-art training facilities to support your professional growth.
- Family-Run Environment: Enjoy working within a dealership that prioritises both customer and employee satisfaction.
- Holiday Package: 20 Days Holiday + Bank Holidays per annum.

Minimum Requirements:

- A working experience within a Service Advisor role
- The ability to upsell on service work and service plans
- Customer Focused and an excellent communicator
- Familiarity with using Motor Dealership Database Software

Expectations:

- Professionally communicate with customers about service and repair work required on their vehicle
- Produce Job Cards on in-house computer systems
- Update Customers and Vehicle Records
- Prepare and complete Invoices
- Advise Customer on estimated costs of repairs and timescales of work due to be completed
- Other Ad-Hoc Duties as the role requires

For your hard work, our client is offering a salary of up to £30,000 with OTE of circa £35,000.

To apply for this Service Advisor position, please forward your CV to Liam Buffenbarger quoting the job reference number or call our office for a chat about this position.

Perfect Placement UK Ltd – See our website for details