Service Advisor

The Recruitment Solution; Greater London; On-site; GBP 60,000 - 70,000; Full time

Job summary

An established industry player is seeking a Service Advisor to join their dynamic team in the automotive sector. This role offers a unique opportunity to work Monday to Friday, focusing on building customer relationships over the phone rather than face-to-face interactions. With uncapped earning potential and a fun work environment, this position is ideal for those looking to thrive in a competitive yet supportive atmosphere. Join a rapidly expanding company that values performance and offers a competitive package, including weekly bonuses based on individual achievements.

Qualifications

• Erfahrung im Aufbau von Kundenbeziehungen über das Telefon.
• Kenntnisse im Serviceprozess zur Förderung des Kundenvertrauens.

Responsibilities

• Beratung der Kunden über zusätzliche Reparaturen am Fahrzeug.
• Kommunikation mit Kunden, während das Fahrzeug in der Werkstatt ist.

Skills

Customer Relations

Communication Skills

Service Process Knowledge

Job description

Service Advisor - No Weekends!
This Service Advisor role has a lucrative package of £60k+ OTE, (with some Service Advisors earning considerably more!) Working Monday to Friday, within a fun and dynamic team, this role really is unique. The earning potential is uncapped and based on your own individual performance, rather than having to rely on the whole team to perform. The bonus is also calculated weekly. This is not a customer facing role!

The Recruitment Solution are recruiting for a rapidly expanding automotive servicing company based in the Enfield area. They are revolutionising the automotive market and are looking for an experienced Service Advisor to join their team. They offer a competitive and exciting office with a diverse team. They also have a fun environment which understands the importance of doing a job well, striving to set excellent standards.

Service Advisor Requirements

1. This role is focused around building on customer relations and rapport over the phone. So if you are looking to move away from face to face customer communication, this will be ideal for you.
2. Your role will be to communicate with the customer once the vehicle is already with a designated workshop, advising on any additional repairs required.
3. Your knowledge of the service process will encourage trust, so the customer will know their vehicle is in safe and capable hands.