Service Advisor

Perfect Placement UK Ltd; Godalming; On-site; GBP 32,000; Full time

Job summary

An automotive recruitment agency is seeking a high-performing Service Advisor in Godalming. You will provide excellent customer service, upsell required services, and manage customer communications. The ideal candidate will have experience in a Service Advisor role and a passion for the automotive industry. A competitive salary of up to £32,000 plus bonuses is offered.

Benefits

Competitive salary

Health insurance

Employee discounts on services

20 Days holiday + bank holidays

Qualifications

• Working experience within a Service Advisor role.
• Ability to upsell on service work and service plans.
• Rich enthusiasm for the Automotive industry.

Responsibilities

• Professionally communicate with customers about service and repair work.
• Produce Job Cards on in-house computer systems.
• Update Customer and Vehicle Records.

Skills

Customer Focused

Excellent communication

Ability to upsell

Familiarity with Motor Dealership Database Software

Job description

We are currently advertising on behalf of an Automotive Car Garage, who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Godalming, Surrey area.

Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.

Benefits:

- Competitive salary, with opportunity to earn bonus for delivering good customer service and upselling additional work required on their cars.
- Health insurance
- Employee discounts on MOT's, Car purchases, mechanical repairs
- 20 Days holiday + bank holidays

Requirements:

- A working experience within a Service Advisor role
- The ability to upsell on service work and service plans
- Customer Focused and an excellent communicator
- Familiarity with using Motor Dealership Database Software
- Rich enthusiasm for the Automotive industry, and a generic understanding of Vehicle Maintenance

Duties of role:

- Professionally communicate with customers about service and repair work required on their vehicle
- Produce Job Cards on in-house computer systems
- Update Customers and Vehicle Records
- Promote additional services based on customer enquiries, and manufacturer recommendations
- Prepare and complete Invoices
- Advise Customer on estimated costs of repairs and timescales of work due to be completed
- Other Ad-Hoc Duties as the role requires

For your hard work, our client is offering a salary of up to £32,000 with OTE of circa £32,000.

To apply for this Service Advisor position; please forward your CV to Liam Buffenbarger quoting the job reference number or call our office for a chat about this position.

Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today.

Perfect Placement UK Ltd – See our website for details