Service Advisor

Perfect Placement; Fareham; On-site; GBP 30,000 - 40,000; Full time

Job summary

An automotive recruitment agency is looking for a high-performing Service Advisor to assist in their busy Service Department. The ideal candidate will have experience in service advising and a strong customer service background. The role offers a competitive salary of £30,000 with on-target earnings of up to £40,000, along with various employee benefits including training opportunities and a pension scheme.

Benefits

Competitive Salary

On Target Earnings

Supportive Management

Full Systems Training

Discounts on Vehicle Servicing

Annual Rewards Events

Training Opportunities

Company Pension

22 Days Holiday + Bank Holidays

Career Progression Opportunities

Qualifications

• Experience within a Service Advisor role.
• Ability to upsell on service work and service plans.
• Excellent communicator with a customer-focused approach.
• Familiarity with Motor Dealership Database Software.

Responsibilities

• Communicate with customers about service and repair work required.
• Produce Job Cards using in-house computer systems.
• Update customer and vehicle records.
• Prepare and complete invoices.
• Advise customers on estimated repair costs and timescales.

Skills

Customer Focus

Upselling skills

Communication Skills

Experience with Dealership Software

Job description

Overview

We are currently advertising on behalf of an Automotive Franchised Main Car Dealer who are recruiting for a Service Advisor to assist in their busy Service Department in the Portsmouth area. Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.

Benefits

• A Competitive Basic Salary - £30,000
• On Target Earnings of £40,000
• A Supportive Management Structure
• Full Systems & Process Training
• Preferential Vehicle Purchase Scheme
• Friends & Family Servicing and MOT Discounts
• Annual Reward & Recognition Events
• Training & Development Opportunities
• Company Pension
• 22 Days Holiday + Bank Holidays
• Future Career Progression within the Group

Requirements of the Service Advisor

• A working experience within a Service Advisor role
• The ability to upsell on service work and service plans
• Customer Focused and an excellent communicator
• Familiarity with using Motor Dealership Database Software

Duties of the Service Advisor

• Professionally communicate with customers about service and repair work required on their vehicle
• Produce Job Cards on in-house computer systems
• Update Customers and Vehicle Records
• Prepare and complete Invoices
• Advise Customer on estimated costs of repairs and timescales of work due to be completed
• Other Ad-Hoc Duties as the role requires

For your hard work, our client is offering a salary of up to £30,000 with OTE of circa £40,000. To apply for this Service Advisor position, please forward your CV to Kinga Csipetics, quoting the job reference number or call our office for a chat about this position.

Perfect Placement are the UK's Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today. Perfect Placement UK Ltd - See our website for details