Service Advisor

Jago Consultants; Egham; On-site; GBP 30,000; Full time

Job summary

A well-known car dealership near Egham is seeking a Service Advisor to join their team. The role requires excellent customer service skills and a full driving license. The successful candidate will inform customers about services, advise on repairs, and manage documentation. Offering a basic salary of £30,000 plus a generous bonus package.

Qualifications

• Previous experience as a Service Advisor within a motor garage is required.
• Must have a full driving license.

Responsibilities

• Ensure customers are informed about required services and repairs.
• Advise on estimated costs for repairs and work.
• Sell additional products as appropriate.
• Advise on timescales and collection arrangements.
• Produce job cards using the in-house computer system.
• Update customer and vehicle records.
• Document warranty work according to manufacturer policy.
• Prepare and complete invoices.

Skills

Customer service skills

Excellent communication

Up-selling

Job description

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Service Advisor Opportunity at a Well-Known Car Dealership

Location: Near Egham, Surrey

We are working with a main car dealership that is actively seeking a Service Advisor to join their friendly team. Previous experience as a Service Advisor is required. This is an exceptional opportunity!

Job Details

Role: Motor Vehicle Service Advisor

Salary: £30,000 basic plus a generous bonus package

Responsibilities

1. Ensure customers are informed about required services and repairs in a professional manner
2. Advise on estimated costs for repairs and work to be undertaken
3. Sell additional products as appropriate to customer needs
4. Advise on timescales and collection arrangements
5. Produce job cards using the in-house computer system
6. Update customer and vehicle records
7. Document warranty work according to manufacturer policy
8. Prepare and complete invoices

Candidate Requirements

1. Previous experience as a Service Advisor within a motor garage
2. Full driving license

The ideal candidate will demonstrate excellent customer service skills, strong rapport with customers, and confidence in up-selling opportunities. Maintaining the highest standards of courtesy and professionalism when interacting with customers and the public is essential.