Service Advisor

Jago Consultants; Egham; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading car dealership in Egham is seeking a Service Advisor to join their team. The ideal candidate will have previous experience and a full driving license, excelling in customer service and sales. You will be responsible for advising customers on service needs, costs, and additional products while ensuring high standards of professional interaction.

Qualifications

• Previous experience as a Service Advisor within a motor garage.
• Full driving licence.

Responsibilities

• Ensure customers are aware of necessary service and repair work.
• Advise on estimated costs and sell additional products.
• Produce job cards and update customer records.

Skills

Customer Service

Sales Skills

Communication

Job description

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Fantastic opportunity for a Service Advisor to join a well known car brand in the Egham area.

We are working with a Main Car Dealership who are actively looking for a Service Advisor to join there friendly team. nr Egham in Surrey.

Previous experience as a Service Advisor is needed. This is an exceptional opportunity!

Job Role – Motor Vehicle Service Advisor

Salary – Package is 30k basic plus generous bonus

Service Advisor Duties include:

• Ensuring customers are aware of service and repair work required to their vehicles in a professional manner
• Advise on estimated costs of repairs and work to be undertaken
• Sell additional products as appropriate to customers’ needs
• Advise on timescales and collection arrangements
• Produce job cards on in-house computer system
• Update customer and vehicle records
• Document all warranty work in accordance with manufacturer policy
• Preparation and completion of invoices

For this Service Advisor position you will have:

• Previous experience working as a Service Advisor within a motor garage
• Full driving licence

As a Service Advisor you will ensure the highest standard of courtesy and professionalism when interacting with customers and members of the public.

In particular my client is looking for some one with strong customer service skills who has excellent customer rapport and can deliver great CSI results, along with being confident with up-sell opportunities.