Service Advisor

Perfect Placement UK Ltd; Durrington; On-site; GBP 30,000 - 35,000; Full time

Job summary

A local automotive service centre in Durrington is looking for a high-performing Service Advisor. The role involves communicating with customers, advising on service work, and updating records. Ideal candidates should have experience in a Service Advisor position, be customer-focused, and possess excellent communication skills. Salary ranges from £30,000 to £35,000 with benefits including 20 days annual leave.

Benefits

20 days annual leave plus 8 bank holidays

Workplace pension scheme

Access to further training and development

Qualifications

• Experience within a Service Advisor role.
• Ability to upsell on service work and service plans.
• Excellent communication skills required.

Responsibilities

• Communicate with customers about service and repair work.
• Produce Job Cards on in-house computer systems.
• Advise customers on estimated costs and timescales.

Skills

Customer Focused

Excellent Communication

Upselling Skills

Familiarity with Motor Dealership Database Software

Job description

Overview

We are advertising on behalf of an Automotive Service Centre, who are recruiting for a Service Advisor to assist in their busy Service Department, in the Durrington area.

Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide the best level of customer service.

Benefits

• Starting salary between £30-35,000 per annum (negotiable pending experience).
• 20 days annual leave plus the 8 bank holidays.
• Workplace pension scheme.
• Access to further training/development.
• Opportunity to work with a family-run local business operating since 2003.
• 42.5-hour week Monday to Friday. Either 8:00am-5:30pm or 8:30am-6:00pm.

Requirements

• A working experience within a Service Advisor role.
• Live within a commutable distance of the South Wiltshire region; close locations include Andover, Salisbury, Marlborough or Devizes.
• The ability to upsell on service work and service plans.
• Customer Focused and an excellent communicator.
• Familiarity with using Motor Dealership Database Software.

Duties

• Constant Front of Desk figure.
• Professionally communicate with customers about service and repair work required on their vehicle.
• Produce Job Cards on in-house computer systems.
• Update Customers and Vehicle Records.
• Prepare and complete Invoices.
• Advise Customer on estimated costs of repairs and timescales of work due to be completed.
• Other Ad-Hoc Duties as the role requires.

Salary & Application

For your hard work, our client is offering a salary of up to £35,000 with OTE of circa £35,000.

To apply for this Service Advisor position, please forward your CV to Hamish Lowrie quoting the job reference number or call our office for a chat about this position.

Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today.

Perfect Placement UK Ltd – See our website for details