Service Advisor

Asthon A/S; Dudley; On-site; GBP 29,000; Full time

Job description

Recruit4staff is proud to represent their client, a leading manufacturing/engineering company, in its search for a Service Advisor to work at its leading facility in Dudley.

For The Successful Service Advisor, Our Client Is Offering:

• Starting salary of up to £28,500 Per Annum
• Monday to Thursday 8.00 AM to 4.30 PM and Friday 8.00 AM to 1.30 PM - 37 hours per week (First week)
• Monday to Friday 8.00 AM to 4.30 PM - 40 hours per week (Second week)
• Permanent position
• Immediate interviews/starts available
• Ongoing training and future development
• 25 days holiday + Bank Holidays, with the ability to buy and sell annual leave each year
• Private Medical Scheme
• Death in Service Company pension plan
• Company sick pay
• Health Care Scheme
• Cycle to work Scheme

The Role - Service Advisor:

• Responding to customer enquiries for breakdowns/servicing
• Managing day-to-day tasks such as Scheduling, Service Calls, & Timesheets for the Engineers
• Scheduling/liaising with Service Engineers regarding all aspects of repairs & service calls
• Maintaining documents and files for maintenance contracts/service calls
• Raising contract quotes/agreements
• Providing a high standard of service to Customers in line with agreed requirements and expectations

What our client is looking for in a Service Advisor:

• Have demonstrable experience of providing excellent customer service, working in a fast-paced commercial environment - ESSENTIAL
• Industry experience is desirable but not essential
• SAP system knowledge would be preferable but is not essential.
• Possess good I.T. skills, including MS Office - ESSENTIAL
• Have excellent written and verbal communication skills.
• Be confident and comfortable interfacing with other departments and stakeholders.
• Be self-motivated, capable of working under pressure, and able to operate with minimal supervision.
• Be a good team player and flexible about tasks performed.

Key skills or similar Job titles as the Service Advisor:

• Service Advisor
• Warranty controller
• Administrator
• Customer service officer
• Office administrator
• Planner
• Logistics
• Call centre
• Telesales
• Service desk
• Parts advisor.

The Service Advisor Position Is Commutable From:

Dudley, Wolverhampton, Wombourne, Sedgley, Coseley, Oldbury, Kingswinford, Tipton, West Bromwich, Wednesbury, Bilston.

For further information about this and other positions, please apply now.

This vacancy is being advertised on behalf of Recruit4staff, who are operating as a recruitment agency, agent, agencies, employment agency or employment business.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Customer Service

Industries

• Administrative and Support Services