Service Advisor

Auto Skills UK; Dorking; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading automotive service provider in Dorking is looking for a Bodyshop Customer Service Advisor. You will handle customer requirements for vehicle repairs efficiently and ensure excellent customer service. Ideal candidates should have experience in a modern accident repair center and demonstrate strong organizational and administrative skills. This full-time role offers a competitive salary and encourages career progression.

Qualifications

• Experience working in a modern accident repair centre.
• Ability to multitask and prioritize tasks.
• Attention to detail in all administration.

Responsibilities

• Deal with customer requirements for vehicle repair efficiently.
• Ensure high standards of customer service.
• Multi-tasking and prioritizing tasks.

Skills

Excellent customer service

Organisational skills

Good IT skills

Experience of cash credit control

Excellent administrative skills

Ability to work under pressure

Team environment

Job description

BODYSHOP CUSTOMER SERVICE ADVISOR

Customer Service Advisor Details:
Basic Salary:GBP30,000 + bonus
Hours:Monday to Friday 8am - 5.30pm
Location:Dorking

New vacancy for a Bodyshop Customer Service Advisor to join a busy accident repair centre.
As a Customer Service Advisor, reporting to the Body Shop Manager, the main purpose of the job is to deal with customer requirements for vehicle repair in an efficient and courteous manner and to ensure a high standard of customer service.

Responsibilities of a Bodyshop Customer Service Advisor
Excellent Customer Service
Multi-tasking and prioritising tasks
Attention to detail in all administration

Skills and Qualifications of a Bodyshop Customer Service Advisor
Experience of working in a modern accident repair centre
Excellent customer service and organisation skills
Good IT skills
Experience of cash credit control
Excellent administrative skills
Ability to work well under pressure and to tight deadlines
Ability to work within a team environment

This is a full-time, permanent position for a skilled and courteous Bodyshop Customer Service Advisor to earn a competitive salary and benefit from company culture where career progression is encouraged. Previous experience in a Bodyshop environment is essential.
If you think you are a good fit for this Customer Service Advisor role, please contact Skills and state reference job number 51970