Service Advisor

Perfect Placement UK Ltd; Darenth; On-site; GBP 27,000 - 32,000; Full time

Job summary

A family-run automotive dealership in Dartford is seeking a Service Advisor to manage customer service and vehicle repair communications. The ideal candidate will have experience in a service role, excellent communication skills, and the ability to upsell services. The compensation includes a competitive salary of up to £32,000 with performance-based bonuses, and a supportive work environment with opportunities for advancement.

Benefits

Competitive salary

Performance-based bonuses

Career progression opportunities

Employee discounts

Pension scheme

Qualifications

• Prior experience in a Service Advisor role is essential.
• Strong ability to upsell service work.
• Excellent customer communication skills are mandatory.

Responsibilities

• Communicate with customers regarding their service needs.
• Create job cards using in-house systems.
• Keep customer and vehicle records updated.
• Prepare and close invoices for services rendered.

Skills

Customer Focus

Excellent Communication

Upselling Skills

Familiarity with Motor Dealership Software

Job description

We are currently advertising on behalf of an Automotive Family-Run Car Dealership who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Dartford area.

Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.

Benefits:

- Competitive salary with performance-based bonuses and OTE potential
- Opportunities for career progression for consistent over-achievement and operational excellence
- Supportive and collaborative work environment within a family-run business
- Employee discounts on vehicle purchases and services
- Pension scheme and additional benefits

Requirements:

- A working experience within a Service Advisor role
- The ability to upsell on service work and service plans
- Customer Focused and an excellent communicator
- Familiarity with using Motor Dealership Database Software

Duties of role:

- Professionally communicate with customers about service and repair work required on their vehicle
- Produce Job Cards on in-house computer systems
- Update Customers and Vehicle Records
- Prepare and complete Invoices
- Advise Customer on estimated costs of repairs and timescales of work due to be completed
- Other Ad-Hoc Duties as the role requires

For your hard work, our client is offering a salary of up to £32,000 with OTE of circa £35,000.

To apply for this Service Advisor position, please forward your CV to Alex Perrin quoting the job reference number or call our office for a chat about this position.

Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today.

Perfect Placement UK Ltd – See our website for details