Service Advisor

www.findapprenticeship.service.gov.uk - Jobboard; Cardiff; On-site; GBP 29,000 - 35,000; Full time

Job summary

An Automotive Car Dealership in Cardiff is seeking a Service Advisor to enhance their busy Service Department. The ideal candidate will have a background as a Service Advisor with strong customer service skills and the ability to upsell. Competitive pay of up to £29,120 with OTE around £35,000 is offered, along with comprehensive training and career advancement opportunities.

Benefits

25 days annual holiday

In-house and manufacturer-approved training

Contributory workplace pension scheme

Career prospects with a manufacturer-owned car dealer group

Qualifications

• Working experience within a Service Advisor role.
• Ability to upsell on service work and service plans.
• Familiarity with using Motor Dealership Database Software.

Responsibilities

• Professionally communicate with customers about service and repair work required.
• Produce Job Cards on in-house computer systems.
• Update Customers and Vehicle Records.
• Prepare and complete Invoices.

Skills

Customer Focused

Excellent communication skills

Ability to upsell

Tools

Motor Dealership Database Software

Job description

We are currently advertising on behalf of an Automotive Car Dealership who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Cardiff area.

Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.

Benefits:

- 25 days annual holiday allowance plus the 8 bank holidays.
- Full in-house and manufacturer-approved training.
- A contributory workplace pension scheme.
- Fantastic career prospects with a manufacturer-owned car dealer group.

Requirements:

- A working experience within a Service Advisor role
- The ability to upsell on service work and service plans
- Customer Focused and an excellent communicator
- Familiarity with using Motor Dealership Database Software

Duties of role:

- Professionally communicate with customers about service and repair work required on their vehicle
- Produce Job Cards on in-house computer systems
- Update Customers and Vehicle Records
- Prepare and complete Invoices
- Advise Customer on estimated costs of repairs and timescales of work due to be completed
- Other Ad-Hoc Duties as the role requires

For your hard work, our client is offering a salary of up to £29,120 with OTE of circa £35,000.

To apply for this Service Advisor position, please forward your CV to Harry Thaxton-Woodcock quoting the job reference number or call our office for a chat about this position.

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