Service Advisor

Holt Recruitment; Cambridge; On-site; GBP 26,000 - 30,000; Full time

Job summary

An established industry player is seeking a skilled Service Advisor to enhance their busy service department in Cambridge. This role involves booking customer vehicles, liaising directly with clients, and ensuring seamless communication between customers and workshop staff. The ideal candidate will possess excellent customer service skills and attention to detail, contributing to a professional and supportive working environment. This opportunity offers competitive salary packages, bonus potential, and pathways for career progression through manufacturer training. If you're ready to take the next step in your career, this position is perfect for you.

Benefits

Bonus opportunities

Manufacturer training

Career progression

Professional working environment

Qualifications

• Experience as a Service Advisor in a main dealership environment.
• Strong customer service and communication skills are essential.

Responsibilities

• Booking customer vehicles for service and repair.
• Liaising with customers and providing updates on work required.

Skills

Customer Service

Communication Skills

Attention to Detail

Multitasking

Tools

Kerridge DMS

Job description

Service Advisor Main Dealership Cambridge
Salary: £26,000 - £30,000 per annum
Location: Cambridge

We are working with a respected main dealership in Cambridge who are looking to recruit a Service Advisor to join their busy service department.

Key Responsibilities:

1. Booking in customer vehicles for service and repair
2. Liaising with customers face-to-face and over the phone
3. Providing updates and explanations of work required
4. Producing accurate invoices and taking payments
5. Working closely with workshop staff to ensure smooth workflow

Requirements:

1. Experience as a Service Advisor within a main dealership environment
2. Excellent customer service and communication skills
3. Strong attention to detail and ability to multitask
4. Kerridge or similar DMS experience is an advantage

Benefits:

1. Salary: £26,000 - £30,000 per annum
2. Bonus opportunities
3. Manufacturer training and career progression
4. Professional and supportive working environment

If you're an experienced Service Advisor looking to join a reputable main dealer in Cambridge, we'd love to hear from you.

Apply now with your CV.