Service Advisor

autoskills-uk; Brighouse; On-site; GBP 30,000; Full time

Job summary

A leading commercial dealer in Brighouse seeks an experienced Service Advisor to join their expanding service department. Responsibilities include writing repair orders, monitoring processes, and upselling services. The ideal candidate will have a strong customer service background and experience in the motor trade, with Kerridge familiarity being a plus. This full-time role offers a salary of £30,000 per annum.

Qualifications

• Excellent communication skills essential.
• Previous experience in the motor trade is a must.
• Technical or mechanical background preferred.

Responsibilities

• Write orders for repair work.
• Monitor the repair process and keep customers informed.
• Upsell after-sales services.
• Ensure workshop productivity by scheduling customer orders.

Skills

Excellent communication skills

Self-motivated

Team player

Customer Service skills

Technical / Mechanical background

Motor trade experience

Tools

Kerridge

Job description

SERVICE ADVISOR

Salary = £30.000 Per Annum

Working Hours - 0800am to 17.30pm Monday to Friday (Rotating Saturday Mornings)

45 hours per week

Location - Brighouse

My client one of the leading Commercial Main Dealers globally is looking to expand their service department and requires an experienced Service Advisor / for their Brighouse Depot.
Responsibilities of a Service Advisor
·Writing orders for repair work
·Monitoring the repair process and keeping all customers informed.
·Up selling after sales services
·Ensuring workshop is working to 100% productivity by scheduling customer orders

Skills and Qualifications of a Service Advisor
·Excellent communication skills
·Kerridge experience hugely beneficial
·Second to none Customer Service skills
·Enthusiasm and is hard working
·Self-motivated and a team player
·Previous Technical / Mechanical background would be a clear advantage
·Motor trade experience is essential