Service Advisor

Octane Recruitment Ltd; Bicester; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading recruitment agency in the UK seeks a Service Advisor for a 1-year fixed contract in Bicester. Responsibilities include assisting customers, booking services, and managing expectations. Ideal candidates will have experience in a dealership, excellent interpersonal skills, and a full UK driving licence. Offering a salary of £28,230 with OTE of 35k+, plus company benefits including training and pension.

Benefits

Access to training programs

Company pension scheme

Employee discount

Qualifications

• Previous experience as a Service Advisor in a car dealership or independent garage.
• Professional appearance and excellent interpersonal skills.
• Willingness to work weekends.

Responsibilities

• Greet and assist customers for servicing and repairs.
• Book vehicles into the workshop and update customers.
• Work closely with workshop controllers and Service Manager.

Skills

Interpersonal skills

Customer service

Upselling

Education

Full UK driving licence

Job description

Overview

Service Advisor - 1-Year Fixed Contract (Opportunity to become permanent)

Location: Bicester

Hours: Monday - Friday 8am - 6pm, NO weekends

Salary: £28,230 + bonus OTE 35k+ (Uncapped)

Reference: 29027

Responsibilities

• Greet and assist customers when they arrive for scheduled and unscheduled servicing and repairs, acting as the primary point of contact.
• Book vehicles into the workshop, maintain regular updates to customers throughout the service process.
• Support the after-sales function by working closely with workshop controllers and assisting the Service Manager in the efficient running of a busy department.
• Manage customer expectations professionally, ensuring transparent communication and a high level of service at every touchpoint.
• Upsell additional products and services to both new and returning customers, contributing to departmental growth.

Key Requirements

• Previous experience as a Service Advisor in a car dealership, bodyshop, or independent garage.
• Professional appearance and excellent interpersonal skills.
• Full UK driving licence.
• Willingness to work weekends.

Company Benefits

• Access to training programs
• Company pension scheme
• Employee discount

Any applications will be 100% confidential.

MDLOJ

Consultant - Jason Evans

Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.

We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers.

Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.