Service Advisor

Venatu Consulting Ltd; Bedford; On-site; GBP 24,000 - 30,000; Full time

Job summary

A thriving automotive dealership in Bedford is looking for a motivated Service Advisor to provide outstanding service to customers. As the first point of contact, you will book vehicles for service, liaise with technicians, and ensure high customer satisfaction. Previous experience is desirable but not essential; strong customer service skills and a positive attitude are key. This role offers the opportunity to join a supportive team on a temp-perm basis.

Qualifications

• Experience as a Service Advisor preferred but not essential.
• Ability to deliver excellent customer service in a fast-paced environment.
• A positive attitude and team-player mentality.

Responsibilities

• Greeting customers and acting as the main Service Advisor point of contact.
• Booking vehicles in for service and repair work.
• Liaising with technicians and updating customers on progress.
• Preparing job cards, invoices, and relevant paperwork.
• Ensuring high levels of customer satisfaction.

Skills

Strong organisational skills

Excellent communication skills

Customer service orientation

Job description

We are looking for a Service Advisor to join our busy dealership on a temp - perm basis. As a Service Advisor, you will be the first point of contact for our customers, providing outstanding service and ensuring a smooth and professional experience from start to finish.

The ideal Service Advisor will be confident, customer-focused, and able to communicate clearly both face-to-face and over the phone. Previous experience as a Service Advisor in the automotive industry is desirable, but we are open to candidates with strong customer service backgrounds who can quickly adapt to the role of a Service Advisor.

Responsibilities as a Service Advisor:

• Greeting customers and acting as the main Service Advisor point of contact.
• Booking vehicles in for service and repair work.
• Liaising with technicians and updating customers on progress.
• Preparing job cards, invoices, and relevant paperwork as a professional Service Advisor.
• Ensuring the highest level of customer satisfaction at all times.

Requirements for the Service Advisor role:

• Experience as a Service Advisor (preferred but not essential).
• Strong organisational and communication skills.
• Ability to deliver excellent customer service in a fast-paced environment.
• A positive attitude and team-player mentality, essential for a successful Service Advisor.

This is a fantastic opportunity for a motivated Service Advisor to join a supportive dealership team on a temporary basis. If you are an enthusiastic Service Advisor looking for your next role, we'd love to hear from you.

Apply today to become our next Service Advisor