Service Advisor

Perfect Placement UK Ltd; Akenham; On-site; GBP 30,000 - 35,000; Full time

Job summary

A reputable automotive recruitment agency is seeking a Service Advisor for a busy dealership in Ipswich. The role demands exceptional customer service skills and experience in a similar position. Responsibilities include communicating with customers about vehicle services, managing job cards, and advising on repair costs. The position offers a salary of up to £30,000 with OTE of circa £34,000 and career progression within a supportive team.

Benefits

Stable working environment

Long-term career progression

Ongoing training and development

Qualifications

• Working experience within a Service Advisor role.
• Ability to upsell on service work and service plans.
• Excellent communication skills and customer-focused.

Responsibilities

• Communicate professionally with customers about service and repair work.
• Produce Job Cards and update Customer and Vehicle Records.
• Advise Customer on estimated costs and timescales for repairs.

Skills

Customer Focus

Communication Skills

Upselling

Motor Dealership Database Software

Job description

We are currently advertising on behalf of an Automotive dealership who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Ipswich area.

Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.

Benefits:

- A stable and friendly working environment with a supportive team.
- Long-term career progression within a respected, family-run dealership.
- Competitive salary (based on experience).
- Ongoing training and development opportunities.

Requirements:

- A working experience within a Service Advisor role
- The ability to upsell on service work and service plans
- Customer Focused and an excellent communicator
- Familiarity with using Motor Dealership Database Software

Duties of role:

- Professionally communicate with customers about service and repair work required on their vehicle
- Produce Job Cards on in-house computer systems
- Update Customers and Vehicle Records
- Prepare and complete Invoices
- Advise Customer on estimated costs of repairs and timescales of work due to be completed
- Other Ad-Hoc Duties as the role requires

For your hard work, our client is offering a salary of up to £30000 with OTE of circa £34000.

To apply for this Service Advisor position, please forward your CV to Danielle Axtell Carty quoting the job reference number or call our office for a chat about this position.

Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today.

Perfect Placement UK Ltd – See our website for details