Service Advisor

Park's Motor Group; Aberdeen City; On-site; GBP 22,000 - 30,000; Full time

Job summary

Park's Motor Group is looking for a full-time Service Advisor for their Toyota Aberdeen franchise. This role involves managing customer communications, processing paperwork, and contributing to team tasks, with opportunities for development and progression within the company.

Benefits

Discounted Servicing for you and your family

Contributory Pension Scheme

Industry leading discounts on new and used cars

Subsidised car purchase scheme

Qualifications

• Experience using Microsoft Office, Excel, and Word.
• Polite and warm telephone manner.
• Attention to detail and adaptability to tasks.

Responsibilities

• Process invoices, paperwork, and customer details.
• Liaise directly with customers for high service levels.
• Maintain and update databases.

Skills

Attention to detail

Warm telephone manner

Adaptability

Desire to learn

Tools

Microsoft Office

Excel

Word

Job description

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Park’s Motor Group is seeking a bright, enthusiastic individual to take up a position as a full-time Service Advisor based in our Toyota Aberdeen franchise.

About the role:
You will work within our friendly team supporting our branch and its customers through the various administration services we provide for our manufacturers.

What you will do:

• Help contribute towards the team's daily workload
• Process invoices, paperwork, and customer details
• Liaise directly with customers providing a second to none level of service
• Maintain, create and change in our databases
• Be able to, maintain a high consistent quality of work
• Communicate in a confidential, professional, and appropriate manner
• Continually develop your personal skills and knowledge

Your skills & experience will include:

• The ability to confidently use Microsoft Office, Excel, and Word as well as email packages
• Have an eye for attention to detail
• Have a polite and warm telephone manner
• Be adaptable to varying tasks
• Have a desire and willingness to learn

The Benefits of working for Park’s Motor Group include:

• Discounted Servicing for you and your family
• Contributory Pension Scheme
• Colleague Introductory Scheme
• Industry leading discounts on purchases on new and used cars
• Subsidised car purchase scheme accessible to you and your family

This is a fantastic opportunity in Park’s Motor Group. We can offer genuine scope for development and progression from a Service Advisor position and beyond.
If you have the desire to learn and the drive to become a member of our team then we want to hear from you.