Service Administrator/Reception

Holt Automotive Recruitment; United Kingdom; On-site; GBP 26,000; Full time

Job summary

A leading recruitment agency is seeking a Service Administrator / Receptionist in Exeter. The role involves managing service tasks, scheduling jobs, and providing excellent customer service. Candidates should have prior administration or reception experience, alongside strong communication skills. The position offers a competitive salary of £26,000 with a supportive team environment and no weekend work.

Benefits

Competitive salary of £26,000

Monday to Friday working hours

Supportive team environment and full training provided

Qualifications

• Previous experience in administration or reception (ideally in a service/engineering environment).
• Strong communication and organisational skills.
• Confident using computer systems and managing data.
• A positive, customer-focused approach.

Responsibilities

• Handling customer enquiries via phone, email, and in person.
• Booking and scheduling service jobs and maintenance visits.
• Processing service paperwork and maintaining accurate records.
• Supporting the service team with administrative tasks.
• Providing a welcoming and professional reception presence.

Skills

Previous experience in administration or reception

Strong communication skills

Organisational skills

Confident using computer systems

Customer-focused approach

Job description

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Service Administrator / Receptionist- Immediately Needed
Location: Exeter
Salary: £26,000 Basic
Hours: Monday to Friday, 8-hour shifts
We are currently recruiting for a Service Administrator / Receptionist to join a leading forklift business based in Exeter. This is a fantastic opportunity to join a friendly and professional team in a customer-facing role.
Working alongside another team member, you’ll be responsible for managing service administration tasks and front-of-house reception duties. The role offers a great balance of administrative work and customer interaction in a fast-paced environment.
Key Responsibilities:

• Handling customer enquiries via phone, email, and in person
• Booking and scheduling service jobs and maintenance visits
• Processing service paperwork and maintaining accurate records
• Supporting the service team with administrative tasks
• Providing a welcoming and professional reception presence

Requirements:

• Previous experience in administration or reception (ideally in a service/engineering environment)
• Strong communication and organisational skills
• Confident using computer systems and managing data
• A positive, customer-focused approach

What’s in it for you?

• Competitive basic salary of £26,000
• Monday to Friday working hours – no weekends
• Supportive team environment and full training provided

Interested?
If you’d like to find out more or apply, please reply to this advert or get in touch today to arrange a chat.
Holt Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.
Specialising in Plant, Agricultural, Powered Access, Forklift, Lift & Access, Static plant We recruit across the UK for Mobile Plant Engineer, Mobile Plant Fitter, Plant Engineer, Plant Fitter, Agricultural Engineer, Agricultural Mechanic, Powered Access Engineer, Forklift Engineer, MHE Engineer, Generator Engineer.
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