Service Administrator - Northumbria

Changing Lives; United Kingdom; On-site; GBP 22,000 - 28,000; Full time

Job summary

A charitable organization in the UK is seeking an Administrator for its Women's Criminal Justice service. The role is vital for supporting project staff and participants by ensuring accurate records, collating data, and maintaining high professional standards. Ideal candidates should be personable, professional, and effective team players who can also take the initiative. Previous applicants need not apply.

Qualifications

• Experience in administrative roles, ensuring accuracy in record-keeping.
• Ability to collate data and meet professional standards for KPIs.
• Strong communication skills to liaise with staff and stakeholders.

Responsibilities

• Provide support to project staff and participants.
• Ensure all administrative tasks are achieved to professional standards.
• Act as a first point of contact for the service.

Skills

Personable and professional demeanor

Strong team player

Ability to use initiative

Job description

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Changing Lives is a nationwide charity helping people facing the most challenging of circumstances to make positive change - for good. We believe that everyone deserves a safe home, a rewarding job, and a life free from addiction or abuse. We know that given the right support, anyone can change their life for the better.

Our services across the country help thousands of people each year who are experiencing a wide range of complicated challenges, including homelessness, drug and alcohol addiction, unemployment, involvement with the criminal justice system, sexual exploitation, and domestic abuse. By focusing on their strengths, potential, and opportunities, we support the people we work with to overcome their problems and live safe, successful, independent lives.

Our charity is powered by over 600 passionate colleagues who bring a diverse and inclusive environment for our colleagues to grow. We are proud to say that many have actual lived experience of the challenges faced by those we support. We are looking for committed and compassionate professionals to join our team, who share our enthusiasm for changing lives.

About the Service - Criminal Justice Services

Changing Lives delivers a range of projects that support women involved in the Criminal Justice System. We believe that individuals become involved in the Criminal Justice System for a complex range of reasons.

Our experience has taught us that to help women stop offending and to rebuild their lives, we must address the underlying causes of crime. Our services are underpinned by an in-depth understanding of trauma, and we support women to address challenges such as domestic abuse, homelessness, or poor housing, helping women to develop tools to ensure that trauma in their past does not define the rest of their lives. We know that with the right support around them, women are often able to break the cycle of crisis and crime.

We currently deliver diversion from custody schemes, education, training, and employment services, and holistic services to women serving community sentences or following release from custody. We also provide some pre-release services and have a presence across a number of women’s prisons nationally. Our criminal justice services cover Northumbria, Cleveland, South Yorkshire, West Midlands, East Midlands, Warwickshire, Staffordshire, and Leicestershire.

About the Job

Our specialist Women’s Criminal Justice service provides inclusive and supportive interventions and is driven to achieve the best for local communities. We support women to build upon their strengths and work through any barriers that prevent them from progressing and realizing their potential.

Administrators are an integral part of the service, providing support to project staff and participants, ensuring records are accurate, collating data, and ensuring that all administrative tasks and key performance indicators are achieved to professional standards.

As often being the first point of contact, we require someone who is personable and professional, who can use their initiative while also being a strong team player. The postholders will be required to work effectively with staff and stakeholders.

Please note: Previous applicants need not apply.