Service Administrator / Invoicing Clerk - Norwich

Ford & Slater Spalding; Norwich; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

Training & development

22 days holiday

Employee of the Month

Employee Assistance Program

Pension

Death in Service Life Insurance

Cycle to work scheme

Job summary

Ford and Slater in Norwich is seeking a Service Administrator / Invoicing Clerk to join our DAF Dealership. You will generate invoices from job cards, liaise with customers on purchase orders, and keep data up to date across systems.

The role also offers in-house training, generous holiday entitlement, pension, and life insurance, with Monday to Friday 8am – 5pm working hours and clear development opportunities.

Qualifications

• Experience generating invoices within the Commercial Vehicle or motor trade sector is preferred.
• Excellent organisational and IT skills with attention to detail.
• Confident communicator capable of dealing with customers and suppliers at all levels.
• Full UK driving licence is preferred.

Responsibilities

• Create customer invoices from job cards and ensure accuracy.
• Liaise with customers to obtain correct purchase orders before invoicing.
• Input data into multiple systems to keep records up to date.
• Perform general administration tasks for the Service department.
• Answer incoming calls from customers and manage inquiries.
• Maintain filing in line with company and legal requirements.

Skills

Invoice generation

Customer service

Attention to detail

Organisational skills

Tools

Pinnacle

Excel

Word

Job description

Service Administrator / Invoicing Clerk - Norwich

SERVICE ADMINISTRATOR / INVOICING CLERK

Ford and Slater are one the UK’s largest DAF Truck dealers group with 16 locations from Norwich to Birtley in the North East, employing over 900 staff whilst remaining a family run business. We currently have an exciting vacancy for a Service Administrator / Invoicing Clerk in our fantastic DAF Dealership in Norwich.

As a Service Administrator / Invoicing Clerk, we can offer you:

• A competitive salary (depending on your experience as an Administrator / Invoicing Clerk)
• Excellent DAF Service Administrator Training & Development opportunities – in house and manufacturer’s
• 22 days holiday (plus statutory), rising to 25 days after 5 years service
• Employee Of The Month Competition
• Employee Assistance Program
• Pension
• Death in Service Life Insurance Scheme
• Cycle to work scheme

Who are we looking for as a Service Administrator / Invoicing Clerk:

• You will ideally have previous experience working within the Commercial Vehicle, Motor Trade or an associated sector as an Administrator or similar role.
• Experience of generating invoices would be a distinct advantage.
• Be a confident people person. Happy dealing with individuals, organisations and businesses at all levels.
• Have an eye for detail with excellent organisational, administration and IT skills (Pinnacle, Excel, Word etc.).
• Full UK driving licence (preferred).

The Service Administrator / Invoicing Clerk’s role & responsibilities include (but not limited to):

• Creating customer invoices from information on job cards.
• Liaise with customers to ensure correct purchase orders are obtained prior to invoicing.
• Input data into a variety of systems and databases to ensure they are kept up to date.
• General administration duties as required in the day to day operation of the Service department.
• Handle incoming calls from new and existing customers.
• Maintain files in line with company and legal requirements.

Working Monday to Friday, 8am – 5pm (including a 1 hour unpaid lunch break)

As an equal opportunity employer, we do not discriminate and are committed to provide equal opportunities, a fully inclusive work environment and fairness for all.

Address William Frost Way,
New Costessey,
Norwich,
Norfolk,
NR5 0JS