Service Administrator

Portakabin limited; Oldham; On-site; GBP 25,000 - 27,000; Full time

Job summary

A leading modular building company is seeking a Service Administrator for a fixed-term contract in Oldham. This role includes administrative support for service tasks and ensuring effective cost control. Ideal candidates will be organized, reliable, and have experience in administrative roles. Benefits include an annual bonus and professional development opportunities.

Benefits

Annual bonus

25 days annual leave plus bank holidays

Contributory pension

Fully funded professional qualifications

Qualifications

• Previous experience in strong administrative roles is required.
• Demonstrated organization and planning skills are essential.
• Capability to monitor performance against deadlines.

Responsibilities

• Assist with coordination and control of service tasks.
• Provide efficient after-sales service to customers.
• Produce Method Statements and Risk Assessments.

Skills

Highly organized

Proven organization & planning skills

Proactive communication

Goal-oriented

Analytical skills

Tools

SAP

Job description

Role: Service Administrator

Salary: £25,000 - £27,000 (based on experience)

Role based: Oldham

Duration: 6 – 12 month FTC

We have an exciting opportunity for a highly detailed and exceptionalService Administratorto join our successful service team in our Manchester Hire & Visitor Centre (Oldham) where you will be working in a positive, fast paced environment.

This role is offered on a fixed term contract for 6-12 months.

Reporting to the Service Manager, you will provide administrative support in the delivery and management of Service tasks, assisting to ensure effective cost and programme control at all times.

As a Service Administrator, you will:

* Assist with the coordination and control of allocations working to planned costs and within agreed timescales.

* Assist in providing an efficient after sales service to customers including the Divisional rectification process.

* Assist with the production of Method Statements, Risk Assessments, Drawings and Delivery Schedules on a task specific basis.

* Effectively use internal systems (SAP and others) to identify issues, record and analyse costs.

* Support the Service Manager in processing timesheets for hourly paid colleagues.

* Ensure all Portakabin Products are dispatched in line with Visual Quality Standards and IAuditor software

* Control building terminations including reports and ensure damage charges where applicable.

* Management of Hire Division stock holding including “as is” drawings for all stock buildings.

Essential Criteria for our Service Administrator:

* Highly organised and detailed oriented, works at pace, a self-starter, confident, and reliable.

* Proven organisation & planning skills

* Listens, consults others, and communicates proactively.

* Accepts and tackles demanding goals with enthusiasm.

* Gathers comprehensive information to support decision making

* Monitors performance against deadline and milestones

* Works in a systematic, methodical and orderly way

* Previous experience in strong administrative - client facing roles such as service administrator, administrator or a business support role

Benefits & Opportunities

* Annual Bonus

* 25 days annual leave plus bank holidays

* Option to buy 5 days of annual leave

* Contributory pension

* Fully funded professional qualifications and membership

As a Portakabin Employee, youwill also be able toaccess a range of dedicated health and wellbeing services, a chance to give back to your community with an annual volunteering day off, and fully funded professional qualifications!There is alsoa greatopportunity for career progression within Portakabin.

Why Portakabin?

At Portakabin, we design and deliver high-quality modular buildings for organisations of all sizes. Our solutions support a wide range of sectors, including manufacturing, education, healthcare, transport, utilities, and construction.

We’re committed to sustainability, from reducing the environmental impact of our own operations, to designing energy-efficient buildings for our customers, and supporting the communities we serve through employee volunteering and charitable giving.

Today, more than 2,000 people work for Portakabin across ten European countries.

Portakabin is an equal opportunities employer and is committed to the equal treatment of all current and prospective colleagues. We welcome applications from people of all backgrounds and perspectives and hire great people to build talented and diverse teams.

We are committed to making reasonable adjustments throughout the application, recruitment, and onboarding processes for candidates that require additional support and/or adjustments to be made. If you are having any difficulty applying, please contact our recruitment team on [e-mail]