Service Administrator

Ingersoll Rand; Bristol; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in the compressed air industry is seeking a Service Administrator in Bristol. This role involves managing service and remedial quotes, maintaining records, and assisting with invoicing. Candidates should possess strong communication skills and be flexible in adapting to varied operational needs.

Benefits

25 days Holiday + 8 Bank Holidays

Holiday Purchase Scheme – additional 5 days annual leave

5% Employee and 7% Employer Pension Contribution

Westfield Health Cashback Plan

Death in Service Benefit of 4x salary

Electric Car Scheme (After probation period)

Employee Ownership Program - 10% of salary in equity shares, after 1 year of employment

Costco Gold Company member, with access for employees to join

Employee Assistance Program

Enhanced Maternity and Paternity Policies

Qualifications

• Proficient in Microsoft Office applications.
• SAP knowledge advantageous.

Responsibilities

• Service and remedial quotes up to £3k.
• Send and chase quotes.
• Assist with invoicing if required.

Skills

Communication

Customer Relationship Building

Flexibility

Teamwork

Written Skills

Numeric Skills

Tools

Microsoft Office

SAP

Job description

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Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Job Title

Service Administrator

Location

About Us

Harrier Pneumatics has been a long-established compressed air industry leader for nearly 30 years. Our core business is Sales, Installation & Maintenance of Compressors, compressed Air equipment and Systems.

Focused primarily within the Southwest but sometimes traveling to other parts of the country, our longstanding customers vary from workshops and garages to industrial and food production sites, Utilities and many other nationally recognized names.

We are Main Distributors for Gardner Denver, Hydrovane and CompAir products in the UK with full factory & training support.

Job Summary

Harrier Pneumatics requires a Stores person, who will be responsible for the warehouse facility and stock in an expanding service team operating out of its busy Bristol-based office

Responsibilities

• Service and remedial quotes up to £3k
• Send and chase quotes
• Raise job sheet and handover to coordinator once PO is received
• Keep records up to date
• Assist with invoicing if required
• Cover for the coordinator where required

Basic Qualifications

• Proficient in Microsoft Office applications required, SAP knowledge advantageous

Travel & Work Arrangements/Requirements

Site based

Absolute KEY skills needed for role

• Excellent communication and customer relationship building skills are critical
• Flexibility, initiative, willingness to drive change in process and systems essential
• Must possess good written and numeric skills
• Teamwork driven

What we Offer

• 25 days Holiday + 8 Bank Holidays
• Holiday Purchase Scheme – additional 5 days annual leave
• 5% Employee and 7% Employer Pension Contribution
• Westfield Health Cashback Plan
• Death in Service Benefit of 4x salary
• Electric Car Scheme (After probation period)
• Employee Ownership Program - 10% of salary in equity shares, after 1 year of employment
• Costco Gold Company member, with access for employees to join
• Employee Assistance Program
• Enhanced Maternity and Paternity Policies