Server / Waiter / Waitress - Part time / Flexible

Retail Human Resources plc; Newbury; Hybrid; GBP 10,000 - 40,000; Part time

Job summary

A leading hospitality group in Newbury is looking for passionate individuals to join as Waiters/Waitresses. Responsibilities include delivering excellent service and ensuring guest satisfaction. Ideal candidates will possess great interpersonal skills, be flexible, and have a passion for quality food. This part-time role offers competitive pay and various employee benefits.

Benefits

Pay based on National Living Wage + TRONC

Bespoke training and development

Employee Assistance Program

Instant pay access

Enhanced Maternity & Paternity leave

Referral Bonus up to £1,500

50% off food for employees

Discounts via Reward Gateway

Cycle to Work Scheme

Qualifications

• Enthusiastic about making guests feel special.
• Ability to work flexible hours.
• Interest in high-quality food and service.

Responsibilities

• Deliver excellent service to guests.
• Ensure customer satisfaction with their meals.
• Work collaboratively with team members.

Skills

Interpersonal skills

Flexibility

Reliability

Passion for quality food

Job description

Server / Waiter / Waitress - Part time / Flexible

We’re on the lookout for passionate and vibrant individuals to join our team as a Waiter / Waitress at Heartwood Collection, an award-winning group of cosy pubs and atmospheric brasseries.

We pride ourselves on serving fresh, seasonal dishes to our local communities. What we offer includes:

• Pay is based on National Living Wage + TRONC*
• Bespoke training and development through our Stepping Stones programme
• Access to the Employee Assistance Program with Hospitality Action
• Instant pay access through EarlyPay
• Enhanced Maternity & Paternity leave
• Up to £1,500 Referral Bonus
• 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
• A birthday gift and Long Service Recognition
• Discounts on hundreds of retailers and experiences via Reward Gateway
• Cycle to Work Scheme

About You: You’re a people person with great interpersonal skills and love making guests feel special. You’re flexible, reliable, and passionate about delivering excellent service, with an interest in great quality food and high standards.

Heartwood Collection is a multi-award-winning hospitality group, including Sunday Times Best Places to Work winner 2024, Double winner at the Publican Awards 2024, and Best Pub Brand/ Concept at the Publican Awards 2025. We’re excited about the future, with over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms.

Join us and be part of a community that’s warm, genuine, and full of life. *The hourly rate includes the National Living Wage and TRONC, calculated from the expected 6 months’ average. Please note, we cannot take applications from overseas or that require sponsorship.