Server/Waiter/Waitress

TN United Kingdom; Swansea; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a vibrant team at a top-rated restaurant in Swansea, where your passion for food and exceptional service will shine. As a server, you'll provide outstanding dining experiences while working in a dynamic and supportive environment. With competitive pay, tips, and opportunities for career growth, this role offers a chance to be part of a renowned establishment celebrated for its breathtaking views and superb service. If you thrive in a fast-paced setting and have a commitment to excellence, this is the perfect opportunity for you to make a difference in guests' experiences.

Benefits

Competitive pay

Tips

Service charge

Opportunities for career growth

Dynamic team environment

Qualifications

• Previous experience in customer service or hospitality is preferred.
• Strong attention to detail and ability to multitask effectively.

Responsibilities

• Provide outstanding service to guests, ensuring exceptional dining experiences.
• Maintain a clean, organized, and welcoming dining area.
• Address guest concerns quickly and effectively.

Skills

Exceptional service skills

Communication skills

Multitasking

Attention to detail

Education

Experience in customer service or hospitality

Job description

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Job Title: Server at Rok – Bracelet Bay, Mumbles

Location: Bracelet Bay, Mumbles, Swansea

Type: Full-Time / Part-Time

Salary: Competitive + Tips + Service Charge

About Us:

Rok is proud to be Swansea's number 1 restaurant on TripAdvisor, located in the stunning Bracelet Bay area of Mumbles. Renowned for our exceptional food, breathtaking views, and top-tier service, we’re looking for a dedicated and passionate server with exceptional service skills to join our team and ensure every guest has a memorable experience.

Responsibilities:

Provide outstanding service to our guests, ensuring each dining experience is exceptional

Take orders and serve food and beverages with a friendly, professional attitude

Maintain a clean, organized, and welcoming dining area

Process payments and handle transactions accurately

Work closely with the team to ensure smooth restaurant operations

Address guest concerns quickly and effectively, ensuring satisfaction

Contribute to creating a positive and memorable experience for each guest

Qualifications:

Previous experience in customer service or hospitality is preferred, but not required

Exceptional communication and service skills with a friendly, approachable demeanor

Ability to stay calm and efficient in a fast-paced environment

Strong attention to detail and the ability to multitask effectively

Punctual, reliable, and flexible with working hours

A passion for food and drink, and a commitment to providing outstanding guest experiences

Why Join Us?

Competitive pay + tips + service charge

Opportunities for career growth and development

Work in a dynamic, supportive team environment

Be part of Swansea’s number 1 restaurant on TripAdvisor, where excellence is always our priority