Server/Waiter/Waitress

Heartwood Inns; Stratford-upon-Avon; On-site; GBP 24,000 - 26,000; Full time

Job summary

A leading hospitality group is looking for passionate Waiters/Waitresses for their new location in Stratford-upon-Avon. If you have excellent interpersonal skills and a love for customer service, this might be your chance to join a multi-award-winning team. Enjoy benefits like competitive pay and employee discounts while being part of a vibrant community.

Benefits

National Living Wage + TRONC

Bespoke training and development

Employee Assistance Program

Instant pay access through EarlyPay

Enhanced Maternity & Paternity leave

Up to £1,500 Referral Bonus

50% off food

Discounts on retailers and experiences

Cycle to Work Scheme

Qualifications

• You’re flexible, reliable, and passionate about delivering excellent service.
• You have great interpersonal skills and love making guests feel special.
• Have an interest in great quality food and high standards.

Skills

Interpersonal Skills

Customer Service

Reliability

Passion for Food

Job description

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Client:

Heartwood Inns

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

3e207884f20a

Job Views:

5

Posted:

11.08.2025

Expiry Date:

25.09.2025

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Job Description:

The Red Lion, Stratford-upon-Avon will be opening in Early September 2025

At Heartwood Collection, we’re on the lookout for passionate and vibrant individuals to join our team as a Waiter / Waitress.

The Red Lion is located on the canal in historic Stratford Upon Avon and just moments from the Royal Shakespeare Company. A listed building, the pub will be sympathetically renovated to create 175 internal covers across the bar and dining room with an additional 200 external covers created in the spacious garden.

Recruitment Days are being held at:
Crowne Plaza, Bridge Foot, Stratford-upon-Avon CV37 6YR

Wednesday, 27th August 10am - 4:30pm
Thursday, 28th August 10am - 4:30pm

Come and see us or to guarantee a spot, apply online and one of our team will be in contact to book and confirm an interview slot on these days.

We’re an award-winning group of cosy pubs and atmospheric brasseries that truly feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities.

What we offer:

• Pay is based on National Living Wage + TRONC*
• Bespoke training and development through our Stepping Stones programme
• Access to the Employee Assistance Program with Hospitality Action
• Instant pay access through EarlyPay
• Enhanced Maternity & Paternity leave
• Up to £1,500 Referral Bonus
• 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
• A birthday gift and Long Service Recognition
• Discounts on hundreds of retailers and experiences via Reward Gateway
• Cycle to Work Scheme

About You:

• You’re a people person with great interpersonal skills and love making guests feel special
• You’re flexible, reliable, and passionate about delivering excellent service
• Have an interest in great quality food and high standards

Heartwood Collection is a multi-award-winning hospitality group:

• Sunday Times Best Places to Work winner 2024
• Double winner at the Publican Awards 2024
• Best Pub Brand/ Concept at the Publican Awards 2025

At Heartwood Collection, we’re excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there’s never been a better time to join us. We’re committed to growing our team with progression opportunities across our estate.

Join us and be part of a community that’s warm, genuine, and full of life.

*The hourly rate includes the National Living Wage and TRONC, calculated from the expected 6 months’ average.

Please note, we cannot take applications from overseas or that require sponsorship