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Server/Waiter/Waitress

TN United Kingdom

Poole

On-site

GBP 20,000 - 25,000

Full time

2 days ago
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Job summary

Join an award-winning hospitality group as a Waiter/Waitress, where your passion for service and quality food will shine. With a commitment to growth and community, this role offers bespoke training and development opportunities. Enjoy a vibrant work atmosphere with discounts, referral bonuses, and enhanced leave policies. Be part of a team that values your contributions and fosters a genuine connection with guests. This is your chance to thrive in a dynamic environment as we expand our presence across the UK.

Benefits

50% off food at Heartwood Inns
20% discount for family and friends
Referral Bonus up to £1,500
Enhanced Maternity & Paternity leave
Bespoke training and development
Instant pay access through EarlyPay
Discounts on retailers via Reward Gateway
Cycle to Work Scheme
Birthday gift
Long Service Recognition

Qualifications

  • Great interpersonal skills and a passion for making guests feel special.
  • Flexible and reliable with a commitment to excellent service.

Responsibilities

  • Deliver excellent service in a warm and welcoming environment.
  • Ensure guests have a memorable dining experience.

Skills

Interpersonal Skills
Customer Service
Flexibility
Reliability
Passion for Food

Job description

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At Heartwood Collection, we’re on the lookout for passionate and vibrant individuals to join our team as a Waiter / Waitress.

We’re an award-winning group of cosy pubs and atmospheric brasseries that truly feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities.

What we offer:

  • Pay is based on National Living Wage + TRONC*
  • Bespoke training and development through our Stepping Stones programme
  • Access to the Employee Assistance Program with Hospitality Action
  • Instant pay access through EarlyPay
  • Enhanced Maternity & Paternity leave
  • Up to £1,500 Referral Bonus
  • 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
  • A birthday gift and Long Service Recognition
  • Discounts on hundreds of retailers and experiences via Reward Gateway
  • Cycle to Work Scheme

About You:

  • You’re a people person with great interpersonal skills and love making guests feel special
  • You’re flexible, reliable, and passionate about delivering excellent service
  • Have an interest in great quality food and high standards

Heartwood Collection is a multi-award-winning hospitality group:

  • Sunday Times Best Places to Work winner 2024
  • Double winner at the Publican Awards 2024
  • Best Pub Brand/ Concept at the Publican Awards 2025

At Heartwood Collection, we’re excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there’s never been a better time to join us. We’re committed to growing our team with progression opportunities across our estate.

Join us and be part of a community that’s warm, genuine, and full of life.

*The hourly rate includes the National Living Wage and TRONC, calculated from the expected 6 months’ average.

Please note, we cannot take applications from overseas or that require sponsorship

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