Server/Waiter/Waitress

Heartwood Inns; Marlow; On-site; GBP 10,000 - 40,000; Full time

Job summary

Join Heartwood Inns as a Waiter/Waitress at The George and Dragon in Marlow, a multi-award-winning hospitality group. You will provide excellent guest service in a refurbished historic inn, with impressive career growth opportunities and various benefits including bespoke training and generous discounts.

Benefits

Bespoke training and development

Access to Employee Assistance Program

Instant pay access through EarlyPay

Enhanced Maternity & Paternity leave

Referral Bonus up to £1,500

50% off food at Heartwood Inns

Birthday gift and Long Service Recognition

Discounts on retailers and experiences

Cycle to Work Scheme

Qualifications

• Great interpersonal skills.
• Flexible and reliable with a passion for service.
• Interest in high-quality food.

Responsibilities

• Deliver excellent service and make guests feel special.
• Work in a dynamic hospitality environment.
• Contribute to a warm, genuine community.

Skills

Interpersonal Skills

Flexibility

Passion for Quality Food

Job description

Waiter / Waitress

At Heartwood Collection, we’re on the lookout for passionate and vibrant individuals to join our team as a Waiter / Waitress at The George and Dragon in Marlow.

The George & Dragon is a historic inn located in Marlow’s bustling town centre. The refurbishment will see its 17 rooms transformed into boutique bedrooms that reflect the town’s history and location on the River Thames. They will be infused with Heartwood’s signature warm, welcoming style, with 200 internal covers in the spacious bar and dining room and a further 50 external covers.

Recruitment Days

Are being held at:

The Old Brewery, 82 High St, Marlow SL7 1AQ (Interviews are being held here as The George and Dragon is under refurbishment)

10:00 am - 4:30 pm on:

• Tuesday, the 3rd of June
• Wednesday, the 4th of June
• Thursday, the 5th of June

Come and see us or to guarantee a spot, apply online and one of our team will be in contact to book and confirm an interview slot on these days.

What We Offer

• Pay is based on National Living Wage + TRONC*
• Bespoke training and development through our Stepping Stones programme
• Access to the Employee Assistance Program with Hospitality Action
• Instant pay access through EarlyPay
• Enhanced Maternity & Paternity leave
• Up to £1,500 Referral Bonus
• 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
• A birthday gift and Long Service Recognition
• Discounts on hundreds of retailers and experiences via Reward Gateway
• Cycle to Work Scheme

About You

• You’re a people person with great interpersonal skills and love making guests feel special
• You’re flexible, reliable, and passionate about delivering excellent service
• You have an interest in great quality food and high standards

About Heartwood Collection

We are a multi-award-winning hospitality group, including:

• Sunday Times Best Places to Work winner 2024
• Double winner at the Publican Awards 2024
• Best Pub Brand/Concept at the Publican Awards 2025

With over 40 locations and plans to expand to more than 60 by 2027, including over 500 bedrooms, there’s never been a better time to join us. We are committed to growth and providing progression opportunities across our estate.

Join us and be part of a community that’s warm, genuine, and full of life.

The hourly rate includes the National Living Wage and TRONC, calculated from the expected 6 months’ average.

Please note, we cannot take applications from overseas or that require sponsorship.