Server/Waiter/Waitress

Tattu; Manchester; On-site; GBP 40,000 - 60,000; Full time

Job summary

Tattu, une marque de restaurant de luxe à Manchester, recherche des serveurs passionnés pour offrir un service exceptionnel aux clients. Ce rôle offre une opportunité de croissance au sein d'une équipe dynamique, avec des avantages tels que des formations personnalisées, la participation à des événements d'équipe et des réductions sur la nourriture. Rejoignez Tattu pour faire partie d'une entreprise reconnue pour son atmosphère unique et son engagement envers le bien-être de ses employés.

Benefits

Séances mensuelles de bien-être

Plan de développement personnalisé

Réduction de 50% sur la nourriture et les boissons

Accès à une partie de vos gains

Événements mensuels de team building

Qualifications

• Expérience en service client dans un environnement de restauration.
• Capacité à gérer des périodes de forte affluence.
• Désir d'apprendre et de progresser dans sa carrière.

Responsibilities

• Offrir une expérience unique et spéciale aux clients.
• Soutenir l'équipe pour créer un environnement de travail positif.
• Répondre aux différentes exigences des clients.
• Gérer de grandes sections de clients pendant les périodes de forte affluence.

Skills

Passion pour le service client

Compétences interpersonnelles

Gestion de sections

Attention aux détails

Job description

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Tattu is a modern, luxury, and captivating restaurant brand that connects with guests by taking them on a unique customer journey. Leading the way in brand identity, over the past four years we have built an international following through our dramatic interiors, specialist cuisine, and young, fresh service style

This is an amazing opportunity to be a part of one of the UK's fastest-growing companies with an outstanding reputation and performance history.

Tattu Manchester, our first Chinese restaurant, has been passionately designed to take you on a sensory journey from East to West. The concept is visually inspired by body art and its travels from its origins in the East, across the oceans through trade, to find its place in today’s modern world. The cherry blossom is a symbol of good luck and life, whilst our anchors represent the home where our brand was born.

Permanently Unique awarded - Time Best Places to Work 2024

The Role:

• Demonstrate your passion for customer service to deliver a unique
  and special experience to guests
• Support your team to create a positive working environment
  and to be the best team that we can be
• Use your personable skills to respond to different situations
  and different customer requirements
• Show your experience and ability to manage large sections of
  guests during busy periods to deliver an impeccable level of service and
  attention to detail
• Demonstrate a desire to go further in your career and learn
  new skills
• All servers will begin their journey on a training rate tronc, once training has been successfully completed the tronc rate will be increased

Why us:

Health & Happiness

• Monthly sessions for all the team to experience from massages, yoga, pottery painting and much more.
• Cycle to work scheme
• Bespoke staff food menu designed by all our head chefs
• Mental health first aiders
• EAP scheme

Progression

• Bespoke development journey's for all our team
• Development academies to support the progression and development of our team

Extras

• 50% off food and drink Monday to Thursday up to a table of 4 at any of our Tattu or Fenix restaurants
• After reaching your 2nd Anniversary and each subsequent anniversary you will be welcomed to dine in any of our Tattu or Fenix restaurants
• Recommend a friend scheme
• Wagestream - access a share of your earned wages whenever you need it
• Employee of the month award
• Monthly team building events
• Annual celebration