Server/Waiter/Waitress

Gaucho; Liverpool; On-site; GBP 22,000 - 30,000; Full time

Job summary

Gaucho is seeking an experienced Senior Waiter to enhance guest experiences through exceptional service. Candidates should possess a positive attitude, teamwork skills, and a deep understanding of the Gaucho product offerings. The role includes various benefits such as rewards schemes and career development opportunities.

Benefits

50% off at all Gaucho and M Restaurants

Referral and Length of Service Bonuses

Incentive and reward schemes

Cycle to work schemes

Industry Apprenticeship Program Opportunities

Career Development and Training Programs

Training provided by the Rare L.A.B

Breakfast and Dinner when working

28 paid annual holidays

Qualifications

• Experience in hospitality or restaurant environment preferred.
• Ability to upsell and engage with guests.
• Capable of working in a fast-paced environment.

Responsibilities

• Deliver exceptional service and ensure guest satisfaction.
• Drive sales revenues by upselling and maximizing covers.
• Maintain cleanliness and follow operational procedures.

Skills

Warmth

Empathy

Teamwork

Positive Attitude

Professionalism

Job description

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Gaucho is looking for an experienced and passionate Senior Waiter to join one of our Gaucho Teams!

The ideal Senior Waiter candidate will be hardworking, have a positive attitude, and work well within a team. They will be a Gaucho ambassador and be able to upsell all Gaucho products with confidence.

Benefits and Training for a Gaucho Waiter

• 50% off at all Gaucho and M Restaurants
• Referral and Length of Service Bonuses
• Incentive and reward schemes
• Cycle to work schemes
• Industry Apprenticeship Program Opportunities
• Career Development and Training Programs
• Training provided by the Rare L.A.B
• Breakfast and Dinner when working
• 28 paid annual holidays

Key Responsibilities of a Senior Waiter

• Work with the restaurant team to offer an exceptional Gaucho experience to all our guests through heightened hospitality.
• Be the face of Gaucho and demonstrate service excellence while following the Gaucho Cycle of Service and standards.
• Strengthen and maintain product knowledge to host tables and guide guests with menu choices.
• Support and assist the management team to maximise sales revenues by driving covers and average spend per head.
• Ensure all guest orders are received and processed professionally and accurately.
• Help maintain a clean and organised restaurant at all times and follow all set-up and breakdown procedures.

Requirements for a Gaucho Senior Waiter

• Demonstrate warmth and empathy towards guests and colleagues.
• Always take a positive approach to your role, acting as a role model to new team members.
• Work well within a team and in a fast-paced environment.
• Be approachable and well-mannered.
• Be professional and respectful at all times.