Server/Waiter/Waitress

Tattu; Leeds; On-site; GBP 20,000 - 25,000; Full time

Job summary

A luxury restaurant brand in Leeds is seeking dedicated team members to deliver exceptional customer service. You'll manage guest experiences during busy periods, support your team positively, and enjoy a range of employee benefits including health sessions, progression opportunities, and dining discounts. Join us for a rewarding career in a vibrant environment.

Benefits

Health sessions (massages, yoga, etc.)

Cycle to work scheme

50% off food and drink

Employee referral scheme

Annual celebration events

Qualifications

• Demonstrate passion for customer service and create unique experiences.
• Ability to manage large sections during busy periods.
• Desire to learn new skills and grow within the role.

Responsibilities

• Deliver exceptional service to guests.
• Create a positive working environment with team support.
• Respond to diverse customer requirements efficiently.

Skills

Customer service

Teamwork

Attention to detail

Interpersonal skills

Job description

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Tattu is a modern, luxury, and captivating restaurant brand that connects with guests by taking them on a unique customer journey. Leading the way in brand identity, over the past four years we have built an international following through our dramatic interiors, specialist cuisine, and young, fresh service style

This is an amazing opportunity to be a part of one of the UK's fastest-growing companies with an outstanding reputation and performance history.

Tattu Leeds is an evolution of our original concept. The design is visually inspired by the progression of body art, namely the delicate line work and the detailed techniques used today, reflected in the use of the beautiful natural materials and intricate finishes that surround you.

In the art form, the cherry blossom is a symbol of good luck and life whilst our white roses symbolise love in dedication to the Yorkshire emblem. At Tattu Leeds attention to detail is always a priority, from the Chinese-inspired cuisine to the innovative cocktails our bartenders create.

Permanently Unique awarded - Time Best Places to Work 2024

The Role:

• Demonstrate your passion for customer service to deliver a unique
  and special experience to guests
• Support your team to create a positive working environment
  and to be the best team that we can be
• Use your personable skills to respond to different situations
  and different customer requirements
• Show your experience and ability to manage large sections of
  guests during busy periods to deliver an impeccable level of service and
  attention to detail
• Demonstrate a desire to go further in your career and learn
  new skills
• All servers will begin their journey on a training rate tronc, once training has been successfully completed the tronc rate will be increased

Why us:

Health & Happiness

• Monthly sessions for all the team to experience from massages, yoga, pottery painting and much more.
• Cycle to work scheme
• Bespoke staff food menu designed by all our head chefs
• Mental health first aiders
• EAP scheme

Progression

• Bespoke development journey's for all our team
• Development academies to support the progression and development of our team

Extras

• 50% off food and drink Monday to Thursday up to a table of 4 at any of our Tattu or Fenix restaurants
• After reaching your 2nd Anniversary and each subsequent anniversary you will be welcomed to dine in any of our Tattu or Fenix restaurants
• Recommend a friend scheme
• Wagestream - access a share of your earned wages whenever you need it
• Employee of the month award
• Monthly team building events
• Annual celebration