Server

C2crestaurants; Stoke-on-Trent; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

50% food discounts across Big Table/GP

25% off for friends & family

Wellbeing support

Fully funded apprenticeships

Free meals on shift

Early access to wages

Discounted gym memberships

Exclusive savings on theme parks

Team celebrations

Job summary

Frankie & Benny’s in Stoke-on-Trent is looking for an energetic Server/Waiter/Waitress to join our Front of House team. You’ll deliver warm, friendly service, guide guests through the menu, and help create memorable moments for every guest.

No heavy experience needed—just a positive attitude and a love for hospitality. We offer flexible contracts, 50% food discounts across Big Table Group, wellbeing support, and opportunities to grow with apprenticeships.

Qualifications

• No heavy experience required; positive attitude.
• Great hospitality and people skills.
• Willingness to work as part of a team.

Responsibilities

• Deliver warm, friendly, and memorable service to every guest.
• Be the face of the restaurant—bringing energy, personality, and fun to the floor.
• Guide guests through our menu and help them find their new favourites.
• Work as part of a team that supports each other and celebrates wins together.
• Share your ideas—we love fresh thinking and open conversations.

Skills

Hospitality

Customer service

Team player

Positive attitude

Job description

Serve Up Smiles– Join Frankie & Benny’s as a Server!

At Frankie & Benny’s, we believe life’s best moments areshared—over burgers, pizzas, and unforgettable memories. If you love greatfood, great vibes, and making people feel special, we’d love to welcome you toour Front of House team as aServer/Waiter/Waitress!

Why Join Frankie & Benny’s?

We know that happy teams create the best guest experiences,so we offer:

• Hourly pay and opportunity to earn Tronc
• A Place for Everyone– We celebrate individuality and believe our differences make us stronger. Whoever you are, if you bring energy and enthusiasm, there’s a place for you here!
• FlexibleWorking– Contracts that fit your lifestyle.
• TastyDiscounts– 50% off food and drink across all Big Table Groupbrands, plus 25% off for friends & family.
• Wellbeing& Support– Our Employee Assistance Program includes a 24/7 virtual GP,mental health support, second medical opinion service, and more.
• CareerGrowth– Fully funded apprenticeships and developmentopportunities (Hospitality Team Member Level 2).
• Perks& Rewards– Free meals on shift, early access to wages,discounted gym memberships, and exclusive savings on theme parks,shopping, and more!
• TeamCelebrations– Competitions, team parties, and chances to wine-points to spend on your favourite retailers.

What You’ll Do as a Server:

• Deliverwarm, friendly, and memorable service to every guest.
• Bethe face of the restaurant—bringing energy, personality, and fun to thefloor.
• Guideguests through our menu and help them find their new favourites.
• Workas part of a team that supports each other and celebrates wins together.
• Shareyour ideas—we love fresh thinking and open conversations.

Who We’re Looking For:

If you love hospitality, enjoy chatting with people, and take pride in making guests feel welcome, you could be exactly who we’re looking for.

At Frankie & Benny’s , our front of house teams are the face of everything we do. From warm welcomes and great service to creating those little moments that keep guests coming back, you’ll play a big part in making every visit feel special. You’ll be part of a friendly, supportive team where you can be yourself, learn new skills, and grow in confidence.

We’re proud to be an inclusive workplace where everyone belongs. If you need any reasonable adjustments during the hiring process, just let us know – we’re always happy to help.

Thinking about using AI tools for your application? They can help you get started, but what really stands out to us is you – your personality, enthusiasm, and love for looking after guests.

What’s the process?

Application CV review interview offer and onboarding

You don’t need loads of experience – just a positive attitude, a smile, and a genuine love for hospitality. If you enjoy working with people and being part of a buzzing restaurant team, we’d love to welcome you to Frankie & Benny’s .