Server/Waiter/Waitress

TN United Kingdom; England; On-site; GBP 22,000 - 28,000; Full time

Job summary

An established industry player is seeking enthusiastic individuals to join their vibrant front-of-house team as Waiters/Waitresses. This historic pub, located on the edge of the New Forest, is undergoing a stunning refurbishment to enhance its charm and appeal. With a focus on exceptional service and guest satisfaction, the role offers both full-time and part-time opportunities, catering to various schedules. The company is committed to employee development through its innovative training program, 'Stepping Stones,' ensuring career progression in a supportive environment. Join a multi-award-winning hospitality group known for its dedication to excellence and enjoy a range of attractive perks.

Benefits

Employee Assistance Program

Instant access to earned wages

Enhanced Maternity & Paternity package

Refer a Friend Bonus

Discounts on food

Birthday gift

Long Service Recognition Awards

Cycle to Work Scheme

Qualifications

• Great interpersonal skills and a vibrant personality.
• Customer-focused with a commitment to exceptional service.

Responsibilities

• Provide exceptional service to guests in a fast-paced environment.
• Ensure high standards of cleanliness and presentation in the dining area.

Skills

Interpersonal Skills

Customer Service

Attention to Detail

Flexibility

Teamwork

Job description

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We're looking for fun and passionate people to join our fantastic front-of-house team as a Waiter / Waitress.

Dating back to the 1700s, this historic pub is located on the edge of the New Forest. Oozing character, this Grade II listed building is undergoing a multi-million-pound refurbishment to create a warm, welcoming bar of 57 covers, a beautiful dining room with 96 covers, and gorgeous outdoor space for al fresco dining with 87 covers, including an additional lawned garden.

Recruitment Days are being held at:
Hayloft Room, Lymington Community Centre, Lymington SO41 9BQ

(Interviews are at this location, not at The White Hart)

Come see us or apply online to guarantee a spot. Our team will contact you to book and confirm an interview slot on these days.

Waiter / Waitress - What we offer:

• Packages based on National Living Wage including TRONC*
• Full-time and part-time hours to suit your needs
• Stepping Stones - Our industry-leading training and development platform supporting progression
• Employee Assistance Program with Hospitality Action
• Instant access to earned wages through EarlyPay
• Enhanced Maternity & Paternity package
• Refer a Friend Bonus up to £1500
• 50% off food at Heartwood Inns or Brasserie Blanc
• 20% off food with friends and family
• A birthday gift
• Long Service Recognition Awards
• The Pantry – discounts through Reward Gateway
• Cycle to Work Scheme

Waiter / Waitress - The Ideal Candidate:

• Great interpersonal skills and a vibrant personality
• Flexibility and high standards in front-of-house roles
• Team player and people-oriented
• Attention to detail and high standards
• Customer-focused with a commitment to exceptional service

Our investment in your development

The Heartwood Collection has over 40 locations, including Brasserie Blanc restaurants and Heartwood Inn pubs, many with boutique bedrooms. We aim to grow to 61 sites by 2027, adding up to 500 bedrooms over four years.

Join us to develop your career through our “Stepping Stones” training program.

Heartwood Collection - a multi award-winning hospitality group:

- Sunday Times Best Places to Work 2024

- Double winner at the Publican Awards 2024

- R200

- SRA 3-star rated

*Hourly rate based on National Living Wage plus TRONC, calculated from the site’s 6-month average. The TRONC rate will be confirmed at the interview.