Server/Waiter/Waitress

Heartwood Collection; Dorking; On-site; GBP 10,000 - 40,000; Full time

Job summary

Join the Heartwood Collection as a Waiter / Waitress in a vibrant hospitality group known for its award-winning establishments. Enjoy excellent training, career progression opportunities, and unique perks like discounts and referral bonuses while delivering exceptional service in a warm community atmosphere.

Benefits

Bespoke training and development through Stepping Stones programme

Access to Employee Assistance Program with Hospitality Action

Instant pay access through EarlyPay

Enhanced Maternity & Paternity leave

Up to £1,500 Referral Bonus

50% off food at any Heartwood Inns or Brasserie Blanc

Discounts on hundreds of retailers and experiences

Cycle to Work Scheme

Birthday gift and Long Service Recognition

Qualifications

• You’re a people person who loves making guests feel special.
• Flexible and reliable with a passion for excellent service.
• Interest in great quality food and high standards.

Responsibilities

• Deliver excellent service to guests in a friendly manner.
• Collaborate with team members to ensure a positive dining experience.
• Assist in maintaining high standards of cleanliness and presentation.

Skills

Interpersonal skills

Reliability

Passion for service

Interest in quality food

Job description

Waiter / Waitress

At Heartwood Collection, we’re on the lookout for passionate and vibrant individuals to join our team as a Waiter / Waitress.

We’re an award-winning group of cosy pubs and atmospheric brasseries that truly feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities.

What we offer:

• Pay is based on National Living Wage + TRONC*
• Bespoke training and development through our Stepping Stones programme
• Access to the Employee Assistance Program with Hospitality Action
• Instant pay access through EarlyPay
• Enhanced Maternity & Paternity leave
• Up to £1,500 Referral Bonus
• 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
• A birthday gift and Long Service Recognition
• Discounts on hundreds of retailers and experiences via Reward Gateway
• Cycle to Work Scheme

About You:

• You’re a people person with great interpersonal skills and love making guests feel special
• You’re flexible, reliable, and passionate about delivering excellent service
• Have an interest in great quality food and high standards

Heartwood Collection is a multi-award-winning hospitality group:

• Sunday Times Best Places to Work winner 2024
• Double winner at the Publican Awards 2024
• Best Pub Brand/ Concept at the Publican Awards 2025

At Heartwood Collection, we’re excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there’s never been a better time to join us. We’re committed to growing our team with progression opportunities across our estate.

Join us and be part of a community that’s warm, genuine, and full of life.

*The hourly rate includes the National Living Wage and TRONC, calculated from the expected 6 months’ average.

Please note, we cannot take applications from overseas or that require sponsorship

Compensation: Minimum Wage