Server/Waiter/Waitress

Tattu Restaurants; City of Edinburgh; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading modern restaurant brand in Edinburgh is seeking customer-focused team members to deliver exceptional experiences to guests. Join a growing company that offers a rewarding work environment with progressive growth opportunities and unique benefits like team wellness sessions. Training and mentorship included; apply today to take your career further in hospitality.

Benefits

50% off food and drink Monday to Thursday

Wellness sessions (massages, yoga)

Bespoke staff food menu

Wagestream access

Employee of the month award

Monthly team building events

Qualifications

• Demonstrate your passion for customer service to deliver a unique and special experience.
• Respond to different customer requirements using your personable skills.
• Manage large sections of guests during busy periods.

Responsibilities

• Support your team in creating a positive work environment.
• Complete training to increase the tronc rate once successful.
• Deliver impeccable service and attention to detail.

Skills

Passion for customer service

Personable skills

Ability to manage large sections of guests

Attention to detail

Desire to learn new skills

Job description

Overview

Tattu is a modern, luxury, and captivating restaurant brand that connects with guests by taking them on a unique customer journey. Leading the way in brand identity, we have built an international following through our dramatic interiors, specialist cuisine, and young, fresh service style.

This is an amazing opportunity to be part of one of the UK's fastest-growing companies with an outstanding reputation and performance history.

Inspired by both the rich historic and contemporary qualities of the city, Tattu Edinburgh explores a new chapter of our story with a setting that blends traditional Chinese interior design, with reflective surfaces to introduce a modern aspect. The relationship between New Town and Old Town is in harmony with the part modern/part heritage building we now call home.

Permanently Unique awarded - Time Best Places to Work 2024 & 2025!

Make sure you are following our LinkedIn page - Permanently Unique Group.

The Role

• Demonstrate your passion for customer service to deliver a unique and special experience to guests
• Support your team to create a positive working environment and to be the best team that we can be
• Use your personable skills to respond to different situations and different customer requirements
• Show your experience and ability to manage large sections of guests during busy periods to deliver an impeccable level of service and attention to detail
• Demonstrate a desire to go further in your career and learn new skills
• All servers will begin their journey on a training rate tronc; once training has been successfully completed the tronc rate will be increased

Why us

Health & Happiness

• Monthly sessions for all the team to experience from massages, yoga, pottery painting and much more.
• Cycle to work scheme
• Bespoke staff food menu designed by all our head chefs
• Mental health first aiders
• EAP scheme

Progression

• Bespoke development journey's for all our team
• Development academies to support the progression and development of our team

Extras

• 50% off food and drink Monday to Thursday up to a table of 4 at any of our Tattu or Fenix restaurants
• After reaching your 2nd Anniversary and each subsequent anniversary you will be welcomed to dine in any of our Tattu or Fenix restaurants
• Recommend a friend scheme
• Wagestream - access a share of your earned wages whenever you need it
• Employee of the month award
• Monthly team building events
• Annual celebration