Server / Waiter / Waitress

Dishoom; Cambourne; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Free weekly wage advances

Emergency cash

Savings health planning tool

Up to 50% off dining at Dishoom

Free team meals every shift

Job summary

Dishoom Cambridge is seeking a Server/Waiter/Waitress for the Permit Room location. You will greet guests, showcase knowledge of drinks, bar snacks, curries and special dishes, and ensure smooth service across tables throughout shifts.

We value experience in busy, high-volume restaurants and a friendly, proactive attitude. Enjoy team meals on shift, and a supportive environment with ongoing training and opportunities to grow within the company.

Qualifications

• Previous work experience as a Server/Waiter/Waitress - at least 1 year minimum.

Responsibilities

• Greet guests day or night with a welcoming smile.
• Transport guests to the Permit Rooms of Bombay with knowledge of drinks, bar snacks, curries and your dishes.
• Maintain clear communication with the team to ensure smooth service and no details are missed.
• Pour drinks to perfection and replace bottles in the fridge.
• Make each coffee and chai with the same care as the first of the day.

Job description

Server/Waiter/Waitress - Permit Room Cambridge

We are proud to be recognised as one of the best places to work in Hospitality. Looking after people is at the core of what we do and we work hard to make life at Dishoom the best it can be. Since 2010, our restaurants have celebrated the Irani cafes and all of the food and drink of Bombay. Plus, we have kitchens to ensure our guests can enjoy our food at home!

Alongside running busy sites with large teams, we also believe in doing more. Each year, we pledge to plant a tree for every Dishoom-walle, continue to break down barriers through our cultural events, and support children through our Meal for a Meal initiative. As of this year, we have donated 30 million meals (and counting) to children in the UK and India, with every Dishoomwalle contributing 55 meals per shift to this cause.

How we’ll support you

At Dishoom, we genuinely care about supporting you and your well-being (inside and outside of work).

With this, we tend to think about well-being in four different ways:

Financial

• Free weekly wage advances and emergency cash.
• Access to our savings support & financial health planning tool.
• Up to 50% off when dining at Dishoom with friends and family.

Mental & Physical

• All Babus (Managers) are fully trained in mental health support & First Aid.
• Dedicated support from our confidential advice helpline - available to you or someone in your household – 24 hours a day, 365 days of the year.
• Free fitness sessions every month (including yoga and spin classes).
• Calling all sports fans, we have our very own Dishoom Premier League (an in-house cricket tournament) where you get to compete with your team at Lord’s, and an annual Dishoom Football league that runs across our cafés and Permit Room teams.

Social

• We’re a growing company and love nothing more than bringing our teams (and families) together to celebrate everyone’s hard work across the year.

You’ll be invited to our:

• Family Mela (Family summer festival)
• Huge Christmas celebration

Plus, we host regular team events across our cafes.

• Team members who work at Dishoom for 5 years are invited to attend Bombay Bootcamp – an educational trip to Bombay to learn about our unique food, culture and heritage.

What to expect:

• Free team meals every shift, plus all the Chai you can drink!
• £17.29 per hour inclusive of tronc (based on the last 3-month’s average). We pay on a monthly basis.
• A weekly changing rota provided at least 10 days in advance.
• We're an all day dining Bar- Cafe, meaning our teams work a variety of daytime and evening shifts (not the usual always late nights!)
• Access to our award-winning training programmes and support. We focus on your development from day one and proudly promoted 211 Dishoomwalles last year!
• The usual number of days holiday a year - paid for, including tronc. Our sites are closed Christmas Day and Boxing Day, and if you have children, we’ll provide one extra day to take them to their first day at school.
• No uniforms here - smart casual and comfortable is key, and of course trainers are fine.

Have you got Seva?

We see every team member as valuable and important to ensuring the all-around brilliant experience for our guests. We’re looking for friendly and efficient people to join us as a Server/Waiter/Waitress.

Our Front of House Team/ Server/Waiter/Waitress

• Greet our guests day or night with a smile that makes them instantly feel welcomed.
• Transport our guests to the Permit Rooms of Bombay, with awesome knowledge of all of our drinks, bar snacks, curries, sharing plates and well-love Dishoom dishes.
• You are on point for your guests’ experience (whatever the number of tables); you ensure there is clear communication to your team, so that everything runs smoothly and nothing goes a-miss.
• Pour each drink to perfection and not forgetting to replace the last bottle in the fridge.
• Make each coffee and cup of Chai, with the same importance as the first one of the day.

So what are we looking for?

• Previous work experience as a Server/Waiter/Waitress - at least 1 year minimum, in a high volume restaurant environment, following detailed steps of service (including Allergen procedures) and managing a busy section.
• A desire to to grow - we only promote our Head Waiters from within, plus our award-winning Babu (Manager) Masterclass programme supports our teams with the tools to be our future leaders.
• Over time, you’ll be provided with cross-training and exposure within your role to the Host and Cocktail Bartender departments. We think this is vital for your continuous learning and give you everything you need to know about our Bar-Cafe.

At Dishoom - everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities, and experiences to apply for roles with us.

Food & Beverage, FOH, Front of House, Hospitality Team Member, Waiter, Waitress, Head Waiter, Senior Waiter, Hospitality, Front of House Supervisor, Section Waiter, Floor Supervisor.