Server | City Cruises Norfolk (must be able to work weekends)

City Experiences; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player in hospitality is seeking enthusiastic Servers to join their team in Norfolk. This role involves providing exceptional service to guests, ensuring a memorable dining experience on board. You will be responsible for greeting guests, serving food and beverages, and maintaining a clean and safe environment. Ideal candidates will have a high school diploma, a year of experience in a busy restaurant, and a passion for hospitality. If you thrive in a dynamic environment and enjoy working with people, this is the perfect opportunity for you to shine and grow in your career.

Qualifications

• 1 year experience in a high-volume restaurant preferred.
• Must effectively convey written and verbal information.

Responsibilities

• Provide exceptional hospitality to guests and coworkers.
• Greet guests and serve food and beverages promptly.
• Maintain cleanliness and safety of all service areas.

Skills

Exceptional hospitality

Communication skills

Basic computer skills

Service orientation

Education

High school diploma or equivalent

Tools

Point of sale system

Job description

Server | City Cruises Norfolk (must be able to work weekends)

Starting hourly rate at $12.41 an hour plus tips!

City Cruises is seeking Servers for its operation in Norfolk, VA.

About Us:

City Experiences’ passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you’re an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.

About the Opportunity:

The Server is technically competent in serving food and beverages, is hospitable and cordial to guests and coworkers, acts safely and responsibly, and is knowledgeable about the vessel and the skyline.

About You:

• Provide exceptional hospitality to guests and coworkers as prescribed in Our Service System (OSS)
• Greet guests and serve food and beverages in a timely fashion
• Accurately take orders and enter them into the point of sale system
• Maintain the cleanliness and safety of all common areas and service stations
• Participate in the celebration and entertainment experience of the guest
• Set up and break down dining room and service stations as prescribed; this requires movement of dining cabin furniture
• Accurately collect payment from guests for on-board purchases
• Provide information to guests including menu descriptions, order of service, entertainment options, cruise route and points of interest
• Be prepared to begin work at scheduled time
• Maintain uniform and personal grooming in compliance with appearance standards
• Assist with the warm and efficient greeting and seating of guests when they arrive
• Additional job duties as assigned

Requirements & Qualifications:

• High school diploma or equivalent required
• One (1) year experience in high volume restaurant preferred
• Energetic and enthusiastic personality essential
• Must be able to effectively understand and convey written and verbal information to guests and coworkers
• Must possess a service orientation – actively looking for ways to help others
• Basic computer skills are required
• Will work for extended periods without sitting
• Required to lift furniture and other heavy items such as dishes up and down stairs
• Will be required to be available for work on all major holidays
• Must meet minimum state age requirements
• Per US Coast Guard regulations, must be a US Citizen or a Permanent Resident

The RESPECT Service System embodies City Experiences’ mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

The Company is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and harassment against any applicants or employees based upon their race, color, religion, national origin, sex, age, sexual orientation, gender identity or expression, mental or physical disability, status as a protected veteran, or other characteristics prohibited by applicable law.

Additionally, we encourage all qualified applicants including those with past arrest or conviction records to apply. The Company participates in the E-Verify program in certain locations.