Server

Abroad Work; Newport; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a prestigious resort as a Server, where you'll create memorable dining experiences for guests. This role requires a keen attention to detail and the ability to anticipate guest needs, ensuring that every meal is served with the highest standards of customer service. You'll be part of a dedicated team in a luxurious environment, where your contributions will be valued and recognized. The Resort at Pelican Hill offers competitive benefits for full-time employees, including paid time off and health benefits. If you're passionate about hospitality and eager to deliver exceptional service, this is the perfect opportunity for you.

Benefits

Paid Time Off

Matching 401(k)

Health Benefits

Qualifications

• Minimum one year experience as a Server in a fine dining environment.
• Must be 21 years of age or over.

Responsibilities

• Take food and drink orders accurately and notify kitchen of order.
• Ensure consistency in preparation and presentation of food and drink items.

Skills

Effective Communication

Attention to Detail

Multi-tasking

Education

High School Diploma or equivalent

Job description

Room Service - Server ($16.00)

Position Summary:
The Server is responsible for offering guests an enjoyable expertly served meal reflecting the high customer service standards of The Resort. They must anticipate guests’ needs and provide service before being asked such as filling water glasses when needed and monitoring the table during their meal. A Server must maintain a professional appearance and friendly attitude toward guests, other employees, and management staff.

Job Duties:

1. Take food and drink orders accurately and notify kitchen of order following department procedures.
2. Be prepared to explain menu items including food content and preparation style.
3. Be familiar with daily specials and present to guest.
4. Ensure consistency in preparation and presentation of food and drink items before serving to guest.
5. Follow all standard food handling sanitation and health department guidelines.
6. Understand and use the proper procedure for guest walk-outs.
7. Present guest check and process utilizing proper policies and procedures for cash room charge or credit card.
8. Recognize and address any problems resulting from guest complaints, intoxication, or disruptive behavior.
9. Notify management of unsafe conditions needed maintenance of tables, chairs, carpet, and/or equipment and any accidents.
10. Follow all procedures when responding to any hotel emergency or safety situation.

Minimum Qualifications / Other Expectations:

Experience:
Minimum one (1) year experience working as a Server preferably in a fine dining environment.

Knowledge Skills and Abilities:
Ability to communicate effectively.
Strong attention to detail and the ability to handle multiple tasks.
Ability to work with management staff and other employees in a professional manner.
Must be 21 years of age or over.

Licenses and Certificates:
Must have current California Food Handler Card or willingness and ability to obtain California Food Handling Card before first day of employment.

Physical Demands:
Below Waist Lift - 37 lbs
Above Waist Lift - 30 lbs
Push/Pull - 30 lbs of force
Stoop/Bend at Waist - Occasionally
Ladder climbing - Occasionally
Single-leg Balance - Required

Compensation:
Base Pay Start Rate: $16.00
The Company also offers competitive benefits for full-time employees including paid time off, matching 401(k), and health benefits.

About Us:
The Resort at Pelican Hill is one of the world’s finest Five-Star Five-Diamond destinations offering unparalleled service and luxury.
Perched upon 504 acres of unrivaled coastal beauty, The Resort at Pelican Hill is a world unto itself with seven exceptional dining options, 36 holes of world-class golf, and the #1 Spa in California.
Our employee community is comprised of hard-working, dedicated hospitality professionals who create memorable experiences that stay with guests long after they’ve left. It’s an environment populated with talented, passionate, and experienced people, a collaborative spirit, and abundant opportunities.
Apply today to join our employee community and learn more about Irvine Company, our legacy, and our guiding principles.

Equal Opportunity:
Irvine Company is committed to providing equal opportunity in all of our employment practices including selection, hiring, promotion, transfer, compensation, termination, and training without regard to race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship status, marital status, pregnancy, age, medical condition, genetic information, military and veteran status, disability, or any other basis protected by federal, state, and local law. Reasonable accommodation is available for qualified individuals with disabilities upon request.