Server

Frankie & Benny; Cardiff; Hybrid; GBP 12,000 - 17,000; Full time

Benefits offered by this job

A Place for Everyone

Flexible Working

Tasty Discounts

Wellbeing Support

Career Growth

Perks & Rewards

Team Celebrations

Job summary

Frankie & Benny’s in Cardiff is seeking a Server/Waiter/Waitress to deliver warm, memorable service and be the face of our Front of House team. You’ll guide guests through the menu, keep energy high, and work with a team that supports and celebrates wins.

No experience? No problem—if you’ve got the right attitude, we’ll train you. We offer flexible contracts, 50% food discounts, wellbeing support, funded apprenticeships, early wage access, and fun team celebrations.

Qualifications

• Passion for hospitality and making guests smile.
• No experience required; right attitude and energy are valued.

Responsibilities

• Deliver warm, friendly, and memorable service to every guest.
• Be the face of the restaurant—bringing energy, personality, and fun to the floor.
• Guide guests through the menu and help them find their new favourites.
• Work as part of a team that supports each other and celebrates wins together.
• Share your ideas—we love fresh thinking and open conversations.

Job description

Serve Up Smiles– Join Frankie & Benny’s as a Server!

At Frankie & Benny’s, we believe life’s best moments areshared—over burgers, pizzas, and unforgettable memories. If you love greatfood, great vibes, and making people feel special, we’d love to welcome you toour Front of House team as aServer/Waiter/Waitress!

Why Join Frankie & Benny’s?

We know that happy teams create the best guest experiences,so we offer:

• APlace for Everyone– We celebrate individuality and believe ourdifferences make us stronger. Whoever you are, if you bring energy and alove for hospitality, there’s a booth waiting for you!
• FlexibleWorking– Contracts that fit your lifestyle.
• TastyDiscounts– 50% off food and drink across all Big Table Groupbrands, plus 25% off for friends & family.
• Wellbeing& Support– Our We Care program includes a 24/7 virtual GP,mental health support, second medical opinion service, and more.
• CareerGrowth– Fully funded apprenticeships and developmentopportunities (Hospitality Team Member Level 2).
• Perks& Rewards– Free meals on shift, early access to wages,discounted gym memberships, and exclusive savings on theme parks,shopping, and more!
• TeamCelebrations– Competitions, team parties, and chances to wine-points to spend on your favourite retailers.

What You’ll Do as a Server:

• Deliverwarm, friendly, and memorable service to every guest.
• Bethe face of the restaurant—bringing energy, personality, and fun to thefloor.
• Guideguests through our menu and help them find their new favourites.
• Workas part of a team that supports each other and celebrates wins together.
• Shareyour ideas—we love fresh thinking and open conversations.

Who We’re Looking For:

We don’t believe in “culture fit”—we believe incultureadd. Whether you’re starting your first job or bringing years ofexperience, if you’re passionate about hospitality and love making peoplesmile, we want to hear from you.

No experience? No problem!

If you’ve got theright attitude, we’ll teach you everything you need to know.

At Frankie & Benny’s, everyone is welcome. We’recommitted to creating a workplace where you can be yourself and thrive. Needadjustments during the hiring process? Just let us know—we’re happy to help.

Ready to bringyour personality to the floor?