Serious Organised Crime (SOC) Caseworker

St Giles; Newport; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join St Giles as a Serious Organised Crime Caseworker in Newport, providing critical support to vulnerable young individuals. This role involves assessing clients and offering holistic assistance with social and housing needs, ensuring partnership with various local agencies. Ideal candidates will possess empathy, communication skills, and relevant experience in advocacy or support services.

Benefits

Competitive salary

Generous leave allowance

Flexible working

Mentoring programme

Advice and counselling service

Season ticket loan

Qualifications

• Experience in supporting vulnerable groups.
• Compassionate and organized with a proactive attitude.
• Ability to develop monitoring systems.

Responsibilities

• Assess clients and create support and risk management plans.
• Deliver a holistic support service across various needs.
• Establish links with partner agencies to aid project goals.

Skills

Empathy

Communication

Negotiation

Job description

Serious Organised Crime (SOC) Caseworker

Serious Organised Crime (SOC) Caseworker

1 day ago Be among the first 25 applicants

REF: SOC-253

Are you a compassionate, organised and proactive individual who has either worked on an offender-led support project or had personal experience of the criminal justice system or have served a prison sentence? Do you have experience of engaging positively with young offenders or other vulnerable groups?

Location: Newport, Gwent

REF: SOC-253

Are you a compassionate, organised and proactive individual who has either worked on an offender-led support project or had personal experience of the criminal justice system or have served a prison sentence? Do you have experience of engaging positively with young offenders or other vulnerable groups?

If so, St Giles Trust is looking for a target-driven Caseworker to join our comprehensive communities-based team in Wales, where you work collaboratively to provide a high-level service to young people who have faced challenges in education, been under the influence of, dealt or supplied substances, or been affected by violence or trauma.

About St Giles Trust

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions, and gang involvement, hold the key to positive change in others.

About This Exciting Opportunity

This multi-faceted role will see our successful candidate assess referred clients, with reference to St Giles Trust assessment practices, and then produce support and risk management plans based on these assessments, ensuring you promote inter-agency collaboration in the assessment and planning process.

We will also count on you to deliver a holistic support service, providing practical assistance with social and housing support, employment, training and education options, benefits work and debt advice, and to develop and maintain relationships with referral agencies, including police, Youth Offending Team and Youth Offending Institutions and local authorities. Closing cases efficiently and positively, identifying a survival plan for the client that will identify agencies that can be used for ongoing support and assisting with providing monitoring information that will help with the evaluation of the project are also key duties.

What We Are Looking For

• Experience of providing support, advice and advocacy and the ability to assess clients’ needs.
• Experience in negotiating with partner agencies to establish links to further the aims of a project.
• The ability to use and develop monitoring systems to record all aspects of the project.
• An understanding of the need to use support plans.
• Experience of engaging successfully with challenging people, for example people who have complex needs, people who are reluctant to discuss their needs, and people who are angry and confused.
• Excellent IT, interpersonal and communication skills, both verbal and written.
• A flexible, professional and empathetic approach to your work.
  
  

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.

As an organisation that works with children and adults at risk we are committed to safeguarding, protecting, and promoting the safety of our clients. An enhanced DBS check with barred list is required for all successful applicants.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

We are an equity and inclusion-confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi-heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

Closing date: 11pm, 26 May 2025 Interviews: 02 June 2025 in Cardiff

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Hospitals and Health Care, Non-profit Organizations, and Government Administration

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