Sensory Panel Lead

Carbon 60; Marchwood; On-site; GBP 32,000 - 45,000; Full time

Job summary

Synergy is recruiting an experienced Sensory Panel Leader to oversee the day-to-day operation, development, and performance of our trained sensory panels, based at a client site in Southampton. This is a fantastic opportunity to lead a dedicated panel team and shape high-quality research delivery.

You'll plan and execute sensory studies, recruit and train panellists, monitor data quality, and collaborate with cross-functional stakeholders while upholding ISO 9001 standards.

Qualifications

• Understanding of scientific testing principles and robust data generation.
• Experience coordinating projects or operational activities with multiple stakeholders.
• Strong organisational, time management, and project coordination skills.
• Excellent communication and interpersonal skills across all levels.
• Strong attention to detail and record-keeping discipline.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook).
• Experience with data collection or reporting systems.
• Strong analytical and problem-solving skills.
• Understanding of governance, compliance, and health & safety in a regulated environment.

Responsibilities

• Coordinating and executing sensory studies, ensuring activities are planned, compliant, and delivered on time
• Leading sensory panel sessions and guiding panellists in line with established methodologies and best practice
• Managing study preparation, including sample handling, scheduling, documentation, and readiness reviews
• Delivering panellist recruitment, onboarding, and training programmes
• Providing line management for the trained sensory panel, supporting engagement, attendance, development, wellbeing, and performance
• Monitoring panellist performance and data quality, coordinating refresher training where needed
• Maintaining accurate documentation, attendance records, and study trackers
• Driving continuous improvement across sensory capabilities, processes, and training programmes
• Collaborating with cross-functional stakeholders and the wider sensory network
• Upholding health, safety, quality, and compliance standards, including ISO 9001

Skills

Scientific testing principles

Project coordination

Organisational skills

Communication

Data analysis

Attention to detail

Education

Laboratory experience

Tools

Microsoft Office

Compusense

Job description

Sensory Panel Leader

Location: Southampton, Hampshire
Salary: Competitive (DOE)
Hours: 37.5 hours per week, Monday to Friday
Contract: Permanent

About the Role

Synergy is recruiting an experienced Sensory Panel Leader to oversee the day-to-day operation, development, and performance of our Trained Sensory Panels, based at a client site in Southampton. This is a fantastic opportunity for someone with a passion for sensory science to take ownership of high-quality research delivery while leading and developing a dedicated panel team.

As Sensory Panel Leader, you'll be responsible for planning, coordinating, and delivering sensory research studies to the highest quality standards, ensuring the panel consistently produces accurate, reliable, and actionable insights. Working closely with the departmental management team, you'll provide leadership, coaching, and ongoing development to panellists, building capability, engagement, and performance across the team.

What You'll Be Doing

Coordinating and executing sensory studies, ensuring activities are planned, compliant, and delivered on time
Leading sensory panel sessions and guiding panellists in line with established methodologies and best practice
Managing study preparation, including sample handling, scheduling, documentation, and readiness reviews
Delivering panellist recruitment, onboarding, and training programmes
Providing line management for the trained sensory panel, supporting engagement, attendance, development, wellbeing, and performance
Monitoring panellist performance and data quality, coordinating refresher training where needed
Maintaining accurate documentation, attendance records, and study trackers
Driving continuous improvement across sensory capabilities, processes, and training programmes
Collaborating with cross-functional stakeholders and the wider sensory network
Upholding health, safety, quality, and compliance standards, including ISO 9001

What We're Looking For

Essential:

Understanding of scientific testing principles and robust data generation
Experience coordinating projects or operational activities with multiple stakeholders
Strong organisational, time management, and project coordination skills
Excellent communication and interpersonal skills across all levels
Strong attention to detail and record-keeping discipline
Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook)
Experience with data collection or reporting systems
Strong analytical and problem-solving skills
Understanding of governance, compliance, and health & safety in a regulated environment

Desirable:

Knowledge of sensory testing methodologies and panel training principles
Laboratory experience (academic, placement, or professional)
Experience with trained sensory panels or sensory research programmes
Experience in panellist recruitment, onboarding, and training
Familiarity with sensory software platforms (e.g. Compusense)
Data processing, analysis, or programming experience
Experience producing and presenting data-driven reports
Knowledge of ISO 9001 quality management systems
Experience in regulated industries (tobacco, nicotine, FMCG, pharmaceutical, consumer products, etc.)
Lean Six Sigma or continuous improvement qualifications
Experience across multiple product categories and cross-functional teams

Why Join Us?

This is a permanent role offering the chance to lead a skilled sensory panel, shape training and development practices, and play a key role in delivering high-quality research that informs real business decisions

Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy