Senior Warehouse Ops Manager - Lead & Develop Teams

Scolmore Group; Coton Farm; Remote; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Health Cashback Plan

Pension Scheme

Life Assurance

Free Parking

Employee Assistance Programme (EAP)

Employee Discount

25 days annual leave + bank holidays

Option to purchase up to 5 extra days

Job summary

Scolmore Group operates a large warehouse network and is seeking an experienced Operations Manager to lead daily warehousing activities, drive safety, quality, and continuous improvement. You will manage a sizable team, travel between sites as needed, and ensure performance aligns with strategic plans.

The role requires a proven track record in site management within a warehouse/distribution setting, strong leadership, and a keen eye for KPIs.

Qualifications

• Proven track record of successfully managing a large-scale site in a Site or Operations Manager capacity.
• Previous experience within a warehouse or distribution centre environment is essential.
• Experience of using a Warehouse Management System (WMS) or similar operational software would be advantageous.
• Demonstrated experience in managing large teams, leading by example, and setting as well as driving ambitious performance targets.
• Excellent communication skills, with the ability to engage effectively at all levels of the organisation.
• Strong and demonstrable track record of delivering against targets and KPIs.
• Minimum of 2 years’ experience at an operational or site management level.
• Proven ability to work collaboratively with other departments, ensuring alignment and effective cross-functional working.
• Valid UK driving licence
• Strong analytical and problem-solving skills, with the ability to interpret data and make informed operational decisions.
• Experience of continuous improvement methodologies (e.g. Lean, Six Sigma, Kaizen) to drive efficiency and reduce waste.
• Experience of managing third-party suppliers or contractors, ensuring service delivery meets expectations.

Responsibilities

• Oversee and direct the day-to-day operations of the Scolmore warehouse facilities, ensuring efficient and effective performance across all areas.
• Maintain and promote high health and safety standards, ensuring all policies and procedures are fully adhered to and that the site remains a safe working environment for all employees.
• Manage the monthly warehouse Health & Safety reports, including racking inspections, ensuring all identified actions are completed within agreed timescales.
• Monitor and maintain quality of work and stock integrity, ensuring accuracy, control, and compliance at all times.
• Develop and implement proactive plans to support the integration of new products and increased volumes.
• Oversee staffing requirements, ensuring resourcing levels align with agreed plans and operational demands.
• Ensure all operational processes and tasks are completed within agreed timescales across areas of responsibility.
• Drive compliance with operational processes and quality standards, supported by LMS and internal procedures.
• Ensure clear, consistent, and effective communication is delivered both directly and through the management team.
• Lead, coach, and support Warehouse Managers, enabling them to effectively manage and develop their teams.
• Support the Facilities team with onsite maintenance requirements to ensure site functionality and standards are maintained.
• Manage the ordering of consumables, ensuring cost efficiency and continuity of supply.
• Ensure all MHE (Material Handling Equipment) maintenance, LOLER requirements, and defect resolutions are completed within required timeframes. Carry out regular audits to ensure legal compliance and completion of daily checks.
• Manage onsite third-party security providers, ensuring all personnel clearly understand expectations and deliver required standards of service.

Skills

Site leadership

Warehouse operations

Team development

WMS experience

Health & safety

Continuous improvement

Stakeholder management

Data analysis

Driver's licence

Education

GCSE English & Maths

Tools

WMS

Job description

Scolmore Group operates a large warehouse network and is seeking an experienced Operations Manager to lead daily warehousing activities, drive safety, quality, and continuous improvement. You will manage a sizable team, travel between sites as needed, and ensure performance aligns with strategic plans.

The role requires a proven track record in site management within a warehouse/distribution setting, strong leadership, and a keen eye for KPIs.