Senior Waiter/Waitress

Gaucho; London; On-site; GBP 125,000 - 150,000; Full time

Job summary

A leading restaurant chain in London is seeking an experienced Senior Waiter to join their team. The ideal candidate should have at least 1 year of experience in high-end restaurants and possess excellent customer service skills. You will be responsible for providing exceptional dining experiences, upselling products, and assisting in maintaining a clean and organized restaurant. Competitive pay of up to £25 per hour and several employee benefits are offered.

Benefits

50% off food bill at all Gauchos

Opportunity for qualifications through Apprenticeship Scheme

Career development and progression

Qualifications

• Minimum 1 year experience in high-end restaurants.
• Previous experience in fast-paced, premium restaurants is essential.

Responsibilities

• Offer exceptional Gaucho experience to all guests.
• Demonstrate service excellence while following the Gaucho standards.
• Maintain product knowledge to guide guests.
• Assist management to maximize sales revenues.
• Ensure guest orders are processed accurately.
• Help maintain a clean and organized restaurant.

Skills

Positive attitude

Teamwork

Upselling skills

Ability to work in fast-paced environments

Job description

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Gaucho is looking for an experienced and passionate Senior Waiter to join one of our Gaucho Teams! The ideal Senior Waiter candidate will be hardworking, have a positive attitude and work well within a team. They will be a Gaucho ambassador and be able to upsell all Gaucho products with confidence.

Only candidates with minimum 1 year experience in in upper, high end restaurants will be considered for the role as previous experience in fast paced, premium restaurants is essential.

Pay up to £25 per hour

Training and benefits

• 50% off your food bill at all Gauchos.
• Opportunity to gain qualifications through Apprenticeship Scheme, cycle to work scheme and access to our employee discount platform.
• Career development and progression.

Key Responsibilities of a Senior Waiter

• Work with the restaurant team
  to offer an exceptional Gaucho experience to all our guests through heightened hospitality.
• Be the face of Gaucho and demonstrate service excellence while following the Gaucho Cycle of Service and standards.
• Strengthen and maintain product knowledge in order to host tables and guide guests with menu choices.
• Support and assist the
  management team to maximise sales revenues by driving covers and average spend per head.
• Ensure all guest orders are received and processed professionally and accurately.
• Help maintain a clean and
  organised restaurant at all times and follow all set-up and breakdown
  procedures.

Requirements for a Gaucho Senior Waiter

• Demonstrate warmth and empathy towards guests and colleagues
  
• To always take a positive approach to your own role acting as a role model to all new members of the team
• Work well within a team (be a team player) and a fast-paced environment
• Be approachable and well
  mannered
• Be professional and
  respectful at all times