Senior Waiter/ Waitress

TN United Kingdom; London; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player in the hospitality sector is seeking a Senior Waiter/Waitress to join their dynamic team. This role offers the opportunity to work in a renowned restaurant, providing exceptional service and creating memorable dining experiences for guests. With a focus on personal development, the company provides access to training and mentorship, ensuring that employees can grow and thrive in their careers. Enjoy a supportive environment that values authenticity and genuine connections, along with attractive perks such as discounts and enhanced benefits. If you are passionate about hospitality and eager to excel, this position is perfect for you.

Benefits

Personalised training

Highly attractive bonuses

Discounts on gym memberships

Industry supplier trips

Access to masterclasses and workshops

Enhanced Maternity and Paternity

Discounted rates at restaurants

Mental Health counselling

Legal and financial advice

Access to English lessons

Qualifications

• Previous experience in hospitality or transferable service skills.
• Ability to provide attentive and personalized guest service.

Responsibilities

• Work as part of the floor team in a busy restaurant.
• Provide excellent guest service and maintain menu knowledge.
• Set up the restaurant for service and process payments.

Skills

Hospitality Experience

Customer Service

Menu Knowledge

Communication Skills

Education

Right to Work in the UK

Job description

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The Wolseley is an all-day café-restaurant, serving a wide variety of British and European classics. The Wolseley opened its doors on Piccadilly in 2003 and has since earned its reputation as one of London’s most respected restaurants.

Why work with us as a Senior Waiter/Waitress:

• Access personalised training, mentorship programmes, clear career paths and genuine opportunities for personal development.
• Highly attractive bonuses in our Refer a Friend scheme, as well as other reward and incentive programmes.
• Discounts on gym memberships, retail and travel.
• Industry supplier trips as well as access to masterclasses and workshops.
• Enhanced Maternity and Paternity.
• Enjoy discounted rates at any of our restaurants as well as Minor Hotels globally.
• An additional day's holiday every year, for your first five years.
• Access to Mental Health counselling, plus legal and financial advice via our employee assistance programme.
• Access to English lessons.

The role of Senior Waiter/Waitress:

• Working as part of the floor team within our busy classic style restaurant.
• Setting up the restaurant in preparation for and during service.
• Providing attentive and personalised guest service, ensuring a positive dining experience for our guests.
• Sharing menu knowledge, taking orders and processing payments accurately.
• Maintaining a comprehensive understanding of the menu, including specials, ingredients, and preparation methods.
• A mixture of shifts including mornings, evenings and weekends.
• Full-Time and Part-Time roles available.

We’re looking for a Senior Waiter/Waitress who:

• Has previous hospitality experience or transferable service skills.
• Is excited by this opportunity and interested in what we do.
• Strives for excellence and inspires others.
• Demonstrates authenticity, cultivating genuine connections with both guests and team members.
• Holds the Right to Work in the UK.

The Wolseley Hospitality Group promotes from within - investing in our people and developing them to become the leaders of tomorrow. We are based on a foundation of values which we are all proud to commit to.

We create Places where People feel they Belong.