Senior Waiter/ Waitress

The Delaunay; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A renowned restaurant group in London is seeking a Senior Waiter to enhance restaurant operations and provide exceptional customer service. The ideal candidate should have experience in a restaurant environment and strong communication skills. The role includes fostering customer loyalty and offering knowledgeable responses to guest needs, contributing to a warm and welcoming dining experience.

Benefits

Generous discount on food and drinks

Team-led incentive up to £100 in vouchers

Enhanced maternity and paternity leave

Access to mental health counselling

Advance access to earned wages

Unique training opportunities

Qualifications

• Experience in a restaurant environment preferred.
• Strong communication and interpersonal skills.
• Ability to provide excellent customer service.

Responsibilities

• Collaborate with all departments for smooth operations.
• Respond knowledgeably to guest needs.
• Provide personalized and attentive service.

Job description

Overview

The Delaunay Counter, adjacent to The Delaunay, offers a selection of freshly prepared food to either eat in or take away. At The Wolseley Hospitality Group, We create Placeswhere People feel they Belong.

Benefits

• Enjoy a generous discount across our restaurants on food and drinks.
• Rewarding Excellence - a team-led incentive, earning up to £100 in high street vouchers.
• Enhanced Maternity and Paternity leave to support working families.
• Group-wide access to mental health counselling, legal and financial advice.
• Advance access to earned wages via Wagestream.
• A unique and varied training calendar including supplier trips, masterclasses and visits.
• Visit our career page for a detailed list of our benefits: https://thewolseleyhospitalitygroup.com/careers/

Role

Role: Senior Waiter

Responsibilities

• Be instrumental in all restaurant operations from breakfast to dinner, collaborating with all departments.
• Capture and shape guests’ needs, offering knowledgeable responses – be proud to serve what we’re proud to create!
• Foster customer loyalty with attentive, personalised service for the warmest experience and highest standards - you are our greatest asset!

About the Group

The Wolseley Hospitality Group portfolio of restaurants comprises of The Wolseley on Piccadilly, The Delaunay in Aldwych, Brasserie Zédel in Soho, Colbert in Chelsea, Fischer's in Marylebone, Soutine in St John's Wood, Bellanger in Islington, Manzi's in Soho and The Wolseley City in Monument.