Senior Waiter

Relais & Châteaux; Windermere; On-site; GBP 29,000 - 32,000; Full time

Job summary

A luxury hotel and restaurant in the Lake District seeks a Senior Waiter to deliver exceptional, personalized service in a Michelin-star dining setting. Candidates should have experience in fine dining and a passion for hospitality, with opportunities for professional growth in a dynamic team. The position offers a competitive salary ranging from £29,250 to £31,005, with additional gratuities.

Benefits

Opportunities for growth and development

Staff meals

Uniform

Generous gratuities

Stunning Lake District setting

Qualifications

• Calm, charismatic presence and genuine love for hospitality.
• Desire to grow in a modern restaurant focused on local produce.

Responsibilities

• Lead the section with confidence and attention to detail.
• Deliver warm and personalized service.
• Collaborate with kitchen and front-of-house teams.
• Maintain impeccable standards of presentation and etiquette.
• Ensure guest satisfaction at all times.

Skills

Experience in Michelin-starred or fine dining environments

Understanding of food, wine, and service protocol

Strong communication skills

Organizational skills

Job description

Company Description

At Gilpin Hotel & Lake House, we proudly offer two distinct luxury establishments situated on separate estates, yet operated seamlessly as one cohesive team. Whether you opt for the laid-back ambiance of Gilpin Hotel or the distinct combination of hotel and country house at Gilpin Lake House, your experience with us is designed to be effortlessly harmonious.

Gilpin Hotel & Lake House are part of the prestigious Pride of Britain Hotels and we are proud to be one of the 580 members of Relais & Châteaux, an association of worldwide independent hotel and restaurant owners.

Job Description

Join the team behind one of the Lake District’s most exciting culinary destinations. SOURCE at the Gilpin, led by Executive Head Chef Ollie Bridgwater (formerly of The Fat Duck), offers a Michelin-starred, 4 AA Rosette experience rooted in exquisite produce, bold flavours, and precise execution. We’re looking for a Senior Waiter who shares our passion for friendly, exceptional service and storytelling throughout the culinary journey.

Your Role

• Leads the section with confidence, grace, and meticulous attention to detail.
• Delivers seamless, warm and personalised service that enhances the guest journey.
• Collaborates closely with the kitchen, sommeliers, and front-of-house team to create unforgettable moments.
• Maintains impeccable standards of presentation and etiquette.
• Contributes to a culture of excellence, learning, and genuine care.
• Uphold the highest standards of etiquette, presentation, and professionalism.
• Upholds the hotel's standards of guest care, ensuring guest satisfaction at all times.
• Maintains facilities, services and promotions to effectively communicate information to guests.

Qualifications

What You Bring:

• Experience in Michelin-starred or fine dining environments.
• Deep understanding of food, wine, and service protocol.
• A calm, charismatic presence and a genuine love for hospitality.
• Strong communication and organisational skills.
• A desire to grow within a forward-thinking, modern restaurant build around using local produce with a twist.

Additional Information

Salary: from £29,250 to £31,005

Gratuities are allocated on a points basis, depending on development tiers. Although variable, average levels are projected as being from £370 to £550 per month.

What We Offer:

• The chance to work alongside Ollie Bridgwater and a team of passionate professionals.
• A supportive, dynamic and creative environment.
• Opportunities for growth and development within the Gilpin family.
• Staff meals, uniform, and generous gratuities.
• A stunning Lake District setting that inspires every day.
• The pride of contributing to a property recognised with 5 AA Red Stars, and two Michelin Keys.
• The prestige of working within two of the world’s most respected hospitality networks: Relais & Châteaux and Pride of Britain Hotels.

If you’re ready to bring elegance, energy, and excellence to every table, we’d love to hear from you.

Apply now: [e-mail]

Learn more: https://thegilpin.co.uk/join-our-team