Senior Vice President Account Management Head

HSBC; London; On-site; GBP 100,000 - 150,000; Full time

Job summary

HSBC is seeking a Senior Vice President Account Management Head to lead its Account Management team in Securities Services. This role focuses on enhancing client satisfaction, fostering growth, and delivering industry-leading service through automation and digitization. The ideal candidate will have extensive experience in client management and operational leadership, with a strong emphasis on collaboration and strategic initiatives.

Benefits

Flexible working arrangements

Diversity and inclusion initiatives

Qualifications

• Minimum of 8 years' experience in Securities Services or client management.
• Proven track record in maintaining client relationships.
• Excellent presentation and client-facing skills.

Responsibilities

• Lead the Account Management team to provide exceptional service.
• Create and maintain a growth platform within Securities Services.
• Collaborate across stakeholders to deliver sustainable business growth.

Skills

Communication

Client Management

Leadership

Risk Management

Job description

Senior Vice President Account Management Head

Senior Vice President Account Management Head

Join HSBC and elevate your career in securities services.

HSBC Securities Services offers robust solutions that enhance performance and mitigate risk for institutional investors, banks, insurance companies, governments, and multinational corporations. Our services include sub-custody, clearing, fund administration, and transfer agency.

We are seeking an experienced professional to lead our Account Management team, ensuring delivery of a service proposition that adapts to evolving client needs through automation and digitization. The role focuses on maintaining high client satisfaction, fostering growth, and delivering industry-leading account management.

Responsibilities include:

• Leading the Account Management team to provide exceptional service and adapt to client requirements.
• Creating and maintaining a platform for growth within Securities Services.
• Leveraging data, technology, and proprietary networks to differentiate our offerings.
• Supporting strategic initiatives and maximizing profitability with clients.
• Collaborating across stakeholders to deliver sustainable business growth.

Qualifications:

• Minimum of 8 years' experience in Securities Services, client management, or senior operational leadership.
• Excellent communication, presentation, and client-facing skills.
• Proven track record in maintaining client relationships and executing departmental strategies.
• Understanding of commercial drivers, contractual aspects, and industry regulations.
• Ability to operate collaboratively within a complex organization.
• Knowledge of controls, risk management, and mitigation techniques.

HSBC values diversity and inclusion, providing a workplace that fosters professional growth and flexible working arrangements. For support or accessibility needs, contact us at [e-mail].