Senior UX Lead for AI-Driven Enterprise Workflows

Randstad Technologies Recruitment; City Of London; On-site; GBP 90,000 - 150,000; Full time

Job summary

Randstad Technologies Recruitment in London seeks an experienced Lead UX Designer & AI Product Strategist to spearhead modernization of complex enterprise financial and operational workflows.

You will operate at the intersection of enterprise service design, AI strategy, and user-experience architecture, leading end-to-end transformation of high-volume cycles with autonomous AI agents. Collaboration spans Engineering, Data Science, and Operations to deliver trustworthy, scalable workflows.

Qualifications

• Experience in service and interaction design for enterprise-scale systems.
• Ability to scope AI-enabled product features and MVPs for autonomous workflows.
• Proven ability to lead multi-disciplinary teams and align stakeholders.

Responsibilities

• End-to-end workflow optimization of complex enterprise processes.
• Define AI opportunities and scope MVPs with operational control in mind.
• Establish evaluation loops for AI performance beyond baseline accuracy (precision, recall, calibration, robustness).
• Design trusted interfaces with human-in-the-loop and clear confidence indicators.
• Collaborate with data engineers to ensure governance, bias mitigation, and regulatory compliance.

Skills

UX Design

AI Product Strategy

Human-in-the-Loop UX

Leadership

Stakeholder Management

Job description

Randstad Technologies Recruitment in London seeks an experienced Lead UX Designer & AI Product Strategist to spearhead modernization of complex enterprise financial and operational workflows.

You will operate at the intersection of enterprise service design, AI strategy, and user-experience architecture, leading end-to-end transformation of high-volume cycles with autonomous AI agents. Collaboration spans Engineering, Data Science, and Operations to deliver trustworthy, scalable workflows.